Running a hospitality business is all about balance: keeping service flowing, guests happy and costs in check. That’s why this Spring, Square is rolling out new tools designed to take the edge off those busy shifts, helping you serve faster, simplify admin and sell more.
🔥 Hot tip: Sign up to get notified as soon as these new features go live.
Keep orders flowing, even during peak service
• Square Kiosk upgrades: Your fastest way to take orders
The Square Kiosk has been rebuilt as a native iOS app, delivering faster performance and a smoother checkout flow. Cut wait times, increase order sizes, and keep sales moving when it’s busy.
• Kiosk Order Ready texts Coming Soon
To complete the self-service flow, venues can now automatically send customers a text message when their kiosk order is ready for collection. This cuts down on customer crowding and confusion at the counter.
Speed up service and payments
• Let guests settle bills faster with Scan to Pay
Guests can now simply scan a QR code on their printed bill and pay straight from their phone. It helps turn tables faster, gives staff more time to serve and makes it easier to track which tables are ready to go.
• Item Splits make complicated bills simple
Staff can now split a single item (like a shared bottle of wine or dessert) across multiple separate bills in just a few taps, keeping the line moving and customers satisfied.
• Reservation Deposits are now seamlessly applied to the bill
For venues taking reservations via OpenTable and SevenRooms, any deposit paid at the time of booking is now automatically applied to the final bill. This removes one manual step for staff at checkout.
• The new Order Manager shows every order in one place
Whether it’s a walk-in, a takeaway or a delivery order, the new Order Manager tab within Square POS unifies all incoming tickets onto a single screen. This makes coordinating the kitchen and front-of-house simple and consistent.
• Cleaner, shorter receipts
Printed receipts now automatically group identical items together. This keeps receipts tidy, saves paper, and makes it easier for staff to review orders quickly.
• House Accounts simplify billing for regulars Coming Soon
Venues can easily extend credit, track balances, and issue invoices (automatically or manually) for their frequent corporate clients or regulars, all with accurate reporting built into Square.
Simplify daily operations
• An upgraded DoorDash integration to end the tablet juggle Coming Soon
Sellers taking DoorDash orders no longer need to keep switching between tablets. The new integration connects directly to the Square, syncing menus, prices, and availability in real time. Orders drop straight into the POS and Kitchen Display, and venues can even pause or resume DoorDash orders right from within Square.
• Automated weekend & public holiday surcharges on Square Online
Managing surcharges to offset higher weekend and public holiday costs is important for many Australian venues. These surcharges now automatically apply on the Square Online store, syncing with the POS and reducing manual work.
• Transfer of Accounts simplifies business handovers Coming Soon
If a venue is changing ownership, bringing in a new partner, or moving to a multi-owner structure, this tool simplifies the process. It helps ensure a smooth transition without complex admin.
Ready to Step into Spring?
Every update this season is designed to help sellers do more with less. They simplify service, automate admin and create better, faster experiences for guests and staff.
Find out more about the latest features on Square Feature log today and make this the smoothest season yet.