I am in the UK, and sell only in the UK.
I offer some personalised Items, and can get the personalisation to work on the web store, but there is no personalisation on the smartphone shop, and even though I have note to seller ticked in my dashboard, that does not appear at checkout either.
This is key to me.
I have gone through many pages of help online, but cannot fix it.
Thank you
[The title of this thread has been edited from the original: In UK need to get personalisation onto orders]
Hi @ManuMea 👋 thanks for your post and welcome to the Seller Community!
I'd be happy to help.
To add a personalisation option for your items, you can add a text-box modifier.
You'll need to head to your Modifiers Dashboard > Create a Modifier > Text Modifier
To add the modifier to your items, go to your Item Library > Select an item > Scroll to Modifiers > Select the set you created > Save
Re-publish your site, and you'll see something like this:
I hope this helps!
Hi @ManuMea 👋 thanks for your post and welcome to the Seller Community!
I'd be happy to help.
To add a personalisation option for your items, you can add a text-box modifier.
You'll need to head to your Modifiers Dashboard > Create a Modifier > Text Modifier
To add the modifier to your items, go to your Item Library > Select an item > Scroll to Modifiers > Select the set you created > Save
Re-publish your site, and you'll see something like this:
I hope this helps!
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