How to add a personalisation option to orders in Square Online?

I am in the UK, and sell only in the UK.
I offer some personalised Items, and can get the personalisation to work on the web store, but there is no personalisation on the smartphone shop, and even though I have note to seller ticked in my dashboard, that does not appear at checkout either.
This is key to me.
I have gone through many pages of help online, but cannot fix it.
Thank you

 

 

[The title of this thread has been edited from the original: In UK need to get personalisation onto orders]

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Hi @ManuMea 👋 thanks for your post and welcome to the Seller Community!

 

I'd be happy to help. 

 

To add a personalisation option for your items, you can add a text-box modifier. 

 

You'll need to head to your Modifiers Dashboard > Create a Modifier > Text Modifier 

 

Screenshot 2024-10-21 at 16.05.33.png

 

To add the modifier to your items, go to your Item Library > Select an item > Scroll to Modifiers > Select the set you created > Save

 

Screenshot 2024-10-21 at 16.07.44.png

 

Re-publish your site, and you'll see something like this: 

 

Screenshot 2024-10-21 at 16.09.02.png

 

I hope this helps! 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

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Hi @ManuMea 👋 thanks for your post and welcome to the Seller Community!

 

I'd be happy to help. 

 

To add a personalisation option for your items, you can add a text-box modifier. 

 

You'll need to head to your Modifiers Dashboard > Create a Modifier > Text Modifier 

 

Screenshot 2024-10-21 at 16.05.33.png

 

To add the modifier to your items, go to your Item Library > Select an item > Scroll to Modifiers > Select the set you created > Save

 

Screenshot 2024-10-21 at 16.07.44.png

 

Re-publish your site, and you'll see something like this: 

 

Screenshot 2024-10-21 at 16.09.02.png

 

I hope this helps! 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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