Errors When Setting Up Email via Google Workspace

The title of this thread has been edited by a Square Moderator from the original: "Setting up Email"

 

Ok, so I moved my website (and online store) domain to Square from my previous webhost. So Weebly now hosts my domain. I was paying the other guys to keep my email addresses functional, and just found out that I can do that through Google Workspace. So I went on to set it up and no matter what I do in the very first "let's get started" screen, i get an error. First one was 
"Request failed with status code 500". I refreshed, cleared my cookies and cache (as google suggested) and tried again but this time got "Request failed with status code 419).

 

I have already started the 15 day trial, and I can't seem to get anything to work. I am wondering if its because the emails are already in place through another server but then I tried an email I don't currently have and got the same error, so i'm thinking its something to do with Workspace. Can anyone help?

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Square Community Moderator

Hi there, @CheesecakeLady  - Thanks for reaching out to us here on the Square Community.

 

I'm not sure of the answer to this one myself, so I'm going to consult with the Square Online Support Team on this one to get the best answer for you.

 

I'll reach back out to you here once I gather more info!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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Hey Violet - any update? Because I'm needing some help here thanks!

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