I am running a promotion - buy a $30 gift card for $25.  I process the gift card for $25 and collect the payment.  I then go back in and add $5 to the gift card using other payment type because there is no money collected. My clerk today added $30 to the initial $25 creating a $55 gift instead of a $30 one.  Customer has left with the plastic gift card.   How do I remove $25 from the gift card so that it is only worth $30. Thanks for any help Barb ... View more

Prior to early November , we received an email when someone signed up for a class that had the title   "Thank you for your purchase! View Order Details"    We are no longer getting these emails to anyone other than the customer.   Before it went to  three email addresses listed at ONLINE/ ONLINE STORE/ SETTINGS / NOTIFICATIONS    We get a "Payment Link" message sent to the account owner, but it does not have all the same information and only goes to one email (treasurer2@) I have added all the weebly type emails to whitelist   The customer received the following email ... This is what used to go to all the emails in the NOTIFICATION list and does not now .. although the old ones use to say "Thank you for your order ... Order Details"   This is an order from today - Dec 8th   ---------- Forwarded message --------- From: Pacific Textile Arts <[email protected]> Date: Mon, Dec 8, 2025 at 1:45 PM Subject: Receipt from Pacific Textile Arts #VOQH To: <>   Receipt for $155.00 at Pacific Textile Arts on Dec 8 2025 at 1:44 PM.         Pacific Textile Arts     $155.00                         FY25-26-111 Class - Warp Ikat/Painted Warp Workshop with Janice Sullivan $155.00   Class:  Warp Ikat/Painted Warp Workshop with Janice Sullivan Tuition:  $150/members $170/non-members Class Dates: February 21, 22: 1:30 -…     FY25-26-111 Class - $150 Member Tuition: Warp Ikat/Painted Warp Workshop with Janice Sullivan     Optional Convenience Fee ($5.00)                             Total $155.00                                         Event Location   Date & Time Saturday, February 21, 2026 01:30 PM - Sunday, February 22, 2026 04:30 PM PST Add to Google | Outlook               Pacific Textile Arts 450 Alger St Fort Bragg, CA 95437-8759 (707) 409-6811   Shop Online                                   Visa 8344 (Keyed)     Dec 8 2025 at 1:44 PM #VOQH Auth code: 02697C                                               Return Policy: PLEASE REVIEW our current class cancellation, refund and class credit policies when you get this email. You can find our policies here: https://www.pacifictextilearts.org/classpolicies/                       Pacific Textile Arts is a 501-(c) (3) educational non-profit existing to support, share, & celebrate the fiber arts.                   Square Just Got More Rewarding Your favorite businesses may send you news and rewards via Square. Learn more and update preferences.             Receipt Settings   Not your receipt? Manage preferences Report message to Square   © 2025 Square Privacy Policy 1955 Broadway, Suite 600 Oakland, CA 94612         How can we get this resolved? ... View more

Hello Square community,   I recently added a discount to all items using eGift Card discounts.  The discount expired, however the code is visible on each item.  It is not active, meaning it doesn’t do anything, but I’d like it removed.  Any advice on how to remove this will be greatly appreciated.   I have attached two screenshots showing discount expired and yet still visible.   Thanks, Trevor     ... View more