Prior to early November , we received an email when someone signed up for a class that had the title
"Thank you for your purchase!
View Order Details"
We are no longer getting these emails to anyone other than the customer. Before it went to three email addresses listed at ONLINE/ ONLINE STORE/ SETTINGS / NOTIFICATIONS
We get a "Payment Link" message sent to the account owner, but it does not have all the same information and only goes to one email (treasurer2@)
I have added all the weebly type emails to whitelist
The customer received the following email ... This is what used to go to all the emails in the NOTIFICATION list and does not now .. although the old ones use to say "Thank you for your order ... Order Details"
This is an order from today - Dec 8th
---------- Forwarded message ---------
From: Pacific Textile Arts <[email protected]>
Date: Mon, Dec 8, 2025 at 1:45 PM
Subject: Receipt from Pacific Textile Arts #VOQH
To: <>
Receipt for $155.00 at Pacific Textile Arts on Dec 8 2025 at 1:44 PM.
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How can we get this resolved?
Hi @Pacifictextile, I appreciate you reaching out on this.
Is this the same issue you have posted about on this thread from last month?
I have checked in with our Account Services team on this and offered some workarounds to help mitigate this issue on that post. Have you gone through those steps?
On this post though, I went ahead and edited a few things out of your post, to ensure your information is kept private.
Let me know if you have any issues finding those steps on your other post, and I would be happy to post them here again.
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