[US Upcoming Beta] Looking for Testers: Tip Before Payment 🤑

[Hadley]

👋 Hello, sellers! We have an upcoming testing opportunity, for US only at this time. 

Who? This feature would be most applicable for sellers doing counter service - no printed auth slips, and tipping enabled.

What? We will be introducing the ability for sellers to customize their checkout flow so customers are prompted to enter a tip before they swipe/tap/dip their card. This will be a setting within F&B modes only to start.

Why?

• By switching the order of these actions in Checkout, it reduces the likelihood that customers will walk away after payment and forget to make a selection in the tip UI.

• Additionally, since items are not sent to the kitchen until a tip selection is made, we expect this to increase the speed in which items are sent to the kitchen, ultimately decreasing fulfillment times.

If you would be interested in participating in a small beta for this feature, please reply to this post! Myself, @nika, and @kristen will get you added to the list. Thanks, all! 

[sugarlab]

Oh I like this idea! I hardly do in person transactions now that I've closed retail but I'm sure it will be great for those that do. 

[SVLFever]

Interested!!!

[kristen]

Gotcha on the list, John! You'll get an email from Hadley or someone else on the team with more info. 👍

[BauernhausAles]

I'll test it out at one of our locations. I just lost a tip this weekend as the customer left once they tapped their card & saw the green ok...

[kristen]

@BauernhausAles welcome to the community and thanks for responding! We've put you on the list and you should get an email from Hadley or someone else on the team with more info soon. Thank you!

[stashcandleco]

Interested 

[kristen]

Hey there @stashcandleco! I've got you added to the list and you can expect to see an email from Hadley and the team soon. Thanks! 😊 

[Headpinz]

Interested! 

[kristen]

Hi Eric! I put you on the list and someone will reach out soon. Thanks!

[ArtandJoe]

It sounds like a really efficient way to alienate more of my customers. I still consider tipping voluntary. I don't think they'll like me holding their drinks hostage for a gratuity.

[BrianaJo]

Same! Maybe this works for other businesses, but it's not for us. I'm going to have to pass on this one. 

[kristen]

Hi @ArtandJoe, this testing opportunity isn't mandatory. No worries, we will not add you to the list!

[porktaco]

We'll give is a try! Happy to help with this one.

[kristen]

@porktaco - awesome! I've got you on the list for the team to reach out via email.

[RoniM]

Interested. Thank you.

[kristen]

@RoniM - got it! You're added to the list. Thanks!

[bingsuboba]

I would love to participate!

[kristen]

Hi there @bingsuboba! I put you on the list and you will get an email from our product team regarding the beta. Thanks! 

[chefsteve1]

I would be very interested in testing this out. 

[kristen]

@chefsteve1 we've got you on the list! Keep an eye out for the email.