[US Upcoming Beta] Looking for Testers: Tip Before Payment 🤑

[Hadley]

👋 Hello, sellers! We have an upcoming testing opportunity, for US only at this time. 

Who? This feature would be most applicable for sellers doing counter service - no printed auth slips, and tipping enabled.

What? We will be introducing the ability for sellers to customize their checkout flow so customers are prompted to enter a tip before they swipe/tap/dip their card. This will be a setting within F&B modes only to start.

Why?

• By switching the order of these actions in Checkout, it reduces the likelihood that customers will walk away after payment and forget to make a selection in the tip UI.

• Additionally, since items are not sent to the kitchen until a tip selection is made, we expect this to increase the speed in which items are sent to the kitchen, ultimately decreasing fulfillment times.

If you would be interested in participating in a small beta for this feature, please reply to this post! Myself, @nika, and @kristen will get you added to the list. Thanks, all! 

[kristen]

Hello @thebakeshop1, welcome to the Square Community! We've added you to our list and our product team will be in touch via email. Thanks! 

[fujigrillhb]

Interested!

[kristen]

Hi @fujigrillhb, thank you for joining the Square Community! We put your name on our list and the next step will be our product team reaching out by email. Thanks! 

[cbm]

Interested.  This will greatly help with the flow of service.  Will the terminal also time out after and revert back to the original menu if it sits on the receipt screen to long?

[kristen]

Hi @cbm - great question! I'm not sure on specifics of the new workflow but that's something our product team can answer for you once they reach out via email. You're on the list!

[PizzaBoy88]

Interested!

[kristen]

You're on the list, @PizzaBoy88! Someone on the product team will be reaching out via email with info on next steps. Thanks! 

[KJC]

Be happy to beta test this as well. thanks

[kristen]

Hello there, @KJC! We added you to our list and you will receive an email to confirm what's next. Thank you! 

[Teenies]

@@Teeniescakecreations is interested 

[kristen]

Great, thanks @Teenies! We put you on our list and someone on the product team will be reaching out by email. Thank you! 

[balmonte]

You can add me as well

[kristen]

Hi Briant, we put you on the list! One of folks from the product team will reach out via email with more info. Thanks!

[indianathomas]

Please add us:

@nika, @kristen 

[kristen]

Hello there, friend! You're on the list @indianathomas and the next step is for product to reach out via email. Thanks for responding!

[thebakeshop1]

We would like to be included please!

[kristen]

Hi @thebakeshop1, you've already been added. Thanks! 

[matty85]

@kristen @nika we'd like to join as well!

[kristen]

We've gotcha on the list, @matty85! 

[kristen]

Thank you all so much for showing your interest! We have a big group to begin working with and are grateful for you all raising hands. 

Please know that this beta won't be available til the end of August, so it may be a bit before you get that email from our Product Team. The team will reach out to any folks who meet the criteria for the test.

I'm closing this thread for now as we've already got enough folks to work with, but please send me a DM if you have any other questions. Thanks! 🙏🏼