Alumni

Re: Come Join the Customer Insights beta!

🚨🚨🚨As of 02/29/2024, we're temporarily not accepting any further sellers into this beta.🚨🚨🚨

----- However, if you wish to be added to future invitations / beta acceptance for Customer Insights, please reply to this thread and we’ll get you added to our beta testing waitlist!

 
You’re invited to join and beta test Customer Insights for your business. This beta this test will give you early access to new a revamped Customer Insights experience, providing detailed reports of your customers so that you can make more informed business decisions.
 

SS V1 reporting.png

Use these insights to:
  • Get to know your customers: Understand customer average spend, new vs. returning customers, average visits, and loyalty information. Then break down these metrics through filters, like date, location, channel, and customer group.
  • Understand your business: Determine which customers are spending the most, what’s driving purchasing behavior (i.e. are more customers purchasing online vs. in-store), who are my most loyal customers, and where are they purchasing.
  • Save time: Use your existing customer groups to better understand important trends.”

Interested in joining Customer Insights?

🚨🚨🚨As of 02/29/2024, we're temporarily not accepting any further sellers into this beta.🚨🚨🚨

----- However, if you wish to be added to future invitations / beta acceptance for Customer Insights, please reply to this thread and we’ll get you added to our beta testing waitlist!

 
Testing will start in the coming weeks and we’ll let you know here and by email when you can start testing!
Emily P.
Beta Specialist, Square
Join the Beta Community
Evaluate | Influence | Engage
10,028 Views
Message 1 of 19
Report
18 REPLIES 18

Re: Come Join the Customer Insights beta!

Yes, please

9,977 Views
Message 2 of 19
Report
Alumni

Re: Come Join the Customer Insights beta!

Hi @spipes , 

 

Thanks for your interest in this beta program! We will launch this feature within the coming week and we'll send out launch comms once we do. In the meantime, please join our Customer Insights Beta group. I just sent you an invite and you should see it in your inbox. 

 

Phil

Beta Manager

Philip T
Senior Beta Manager, Square
Join the Beta Community
Evaluate | Influence | Engage
9,942 Views
Message 3 of 19
Report
Square Champion

Re: Come Join the Customer Insights beta!

@epritchett @SQPhil @@I’m definitely interested!

 

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
9,939 Views
Message 4 of 19
Report
Square Champion

Re: Come Join the Customer Insights beta!

Hi Emily,

 

I'd love to be involved in the customer insights Beta.  

Thank you. 

9,899 Views
Message 5 of 19
Report

Re: Come Join the Customer Insights beta!

Interested. Thank you.

9,895 Views
Message 6 of 19
Report
Square Champion

Re: Come Join the Customer Insights beta!

I'm interested! Thank you.

We believe food is special!
9,838 Views
Message 7 of 19
Report
Alumni

Re: Come Join the Customer Insights beta!

Hi @ryanwanner , @Eddiemunster , @RoniM , and @Callee1945 ! I've invited you all to the Customer Insights Beta Group! Please join that community group and we look forward to adding this feature to your account when we launch in the coming weeks! 

Philip T
Senior Beta Manager, Square
Join the Beta Community
Evaluate | Influence | Engage
9,813 Views
Message 8 of 19
Report

Re: Come Join the Customer Insights beta!

yes please

9,773 Views
Message 9 of 19
Report
Alumni

Re: Come Join the Customer Insights beta!

You've been added, @millerc1534 ! I just sent you a request to join our Customer Insights Beta Community. See you there!

Philip T
Senior Beta Manager, Square
Join the Beta Community
Evaluate | Influence | Engage
9,729 Views
Message 10 of 19
Report

Re: Come Join the Customer Insights beta!

Interested !

9,584 Views
Message 11 of 19
Report
Alumni

Re: Come Join the Customer Insights beta!

Hi @m3lixir and @LukeNieuw - Thank you for your interest in Customer Insights - I've added you to our waitlist for this beta - I'll update you if we're adding any new sellers for testing and what next steps will be. 

 

If you have any other questions, please feel free to reach out!

Emily P.
Beta Specialist, Square
Join the Beta Community
Evaluate | Influence | Engage
9,457 Views
Message 12 of 19
Report
Square Champion

Re: Come Join the Customer Insights beta!

Thank you!

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://www.lakeeffect.ca/
9,435 Views
Message 13 of 19
Report
Square Champion

Re: Come Join the Customer Insights beta!

I would LOVE to be part of this!

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://www.lakeeffect.ca/
9,487 Views
Message 14 of 19
Report
Square Champion

Re: Come Join the Customer Insights beta!

Ooooh! I would love to join this!

Tyler Wood
Square Champion | Innovator



Wood Candle Co | Verona, WI | USA
Socials: Instagram | Facebook | LinkedIn
Online: woodcandleco.com

LGBTQ+ owned business.
9,244 Views
Message 15 of 19
Report
Alumni

Re: Come Join the Customer Insights beta!

@WoodCandleCo - Thank you for your interest in Customer Insights - I've added you to our waitlist for this beta - I'll update you if we're adding any new sellers for testing and what next steps will be. 

 

If you have any other questions, please feel free to reach out!

Emily P.
Beta Specialist, Square
Join the Beta Community
Evaluate | Influence | Engage
9,224 Views
Message 16 of 19
Report
Square Champion

Re: Come Join the Customer Insights beta!

Hey Emily! It looks like I was accepted into the beta, but I don't see any changes to my insights. Should I be seeing anything?

Thank you!

Tyler

Tyler Wood
Square Champion | Innovator



Wood Candle Co | Verona, WI | USA
Socials: Instagram | Facebook | LinkedIn
Online: woodcandleco.com

LGBTQ+ owned business.
9,151 Views
Message 17 of 19
Report
Alumni

Re: Come Join the Customer Insights beta!

Hi! 

 

Thanks for joining this beta program! We have accepted the request, but our engineering team is still working on enabling this feature for you (and others that were recently accepted). We anticipate the feature should be live on your account today or tomorrow. Once the feature is live for you, we'll be sure to send you a launch email! 

Philip T
Senior Beta Manager, Square
Join the Beta Community
Evaluate | Influence | Engage
9,125 Views
Message 18 of 19
Report
Square Champion

Re: Come Join the Customer Insights beta!

Awesome! Thank you so much!

Tyler Wood
Square Champion | Innovator



Wood Candle Co | Verona, WI | USA
Socials: Instagram | Facebook | LinkedIn
Online: woodcandleco.com

LGBTQ+ owned business.
9,096 Views
Message 19 of 19
Report