Alumni

Come Join the Customer Insights beta!

🚨🚨🚨As of 02/29/2024, we're temporarily not accepting any further sellers into this beta.🚨🚨🚨

----- However, if you wish to be added to future invitations / beta acceptance for Customer Insights, please reply to this thread and we’ll get you added to our beta testing waitlist!

 
You’re invited to join and beta test Customer Insights for your business. This beta this test will give you early access to new a revamped Customer Insights experience, providing detailed reports of your customers so that you can make more informed business decisions.
 

SS V1 reporting.png

Use these insights to:
  • Get to know your customers: Understand customer average spend, new vs. returning customers, average visits, and loyalty information. Then break down these metrics through filters, like date, location, channel, and customer group.
  • Understand your business: Determine which customers are spending the most, what’s driving purchasing behavior (i.e. are more customers purchasing online vs. in-store), who are my most loyal customers, and where are they purchasing.
  • Save time: Use your existing customer groups to better understand important trends.”

Interested in joining Customer Insights?

🚨🚨🚨As of 02/29/2024, we're temporarily not accepting any further sellers into this beta.🚨🚨🚨

----- However, if you wish to be added to future invitations / beta acceptance for Customer Insights, please reply to this thread and we’ll get you added to our beta testing waitlist!

 
Testing will start in the coming weeks and we’ll let you know here and by email when you can start testing!
Emily P.
Beta Specialist, Square
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Yes, please

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Hi @spipes , 

 

Thanks for your interest in this beta program! We will launch this feature within the coming week and we'll send out launch comms once we do. In the meantime, please join our Customer Insights Beta group. I just sent you an invite and you should see it in your inbox. 

 

Phil

Beta Manager

Philip T
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@epritchett @SQPhil @@I’m definitely interested!

 

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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Hi Emily,

 

I'd love to be involved in the customer insights Beta.  

Thank you. 

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Interested. Thank you.

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I'm interested! Thank you.

We believe food is special!
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Hi @ryanwanner , @Eddiemunster , @RoniM , and @Callee1945 ! I've invited you all to the Customer Insights Beta Group! Please join that community group and we look forward to adding this feature to your account when we launch in the coming weeks! 

Philip T
Senior Beta Manager, Square
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yes please

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You've been added, @millerc1534 ! I just sent you a request to join our Customer Insights Beta Community. See you there!

Philip T
Senior Beta Manager, Square
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Interested !

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Hi @m3lixir and @LukeNieuw - Thank you for your interest in Customer Insights - I've added you to our waitlist for this beta - I'll update you if we're adding any new sellers for testing and what next steps will be. 

 

If you have any other questions, please feel free to reach out!

Emily P.
Beta Specialist, Square
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Thank you!

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://www.lakeeffect.ca/
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I would LOVE to be part of this!

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://www.lakeeffect.ca/
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Ooooh! I would love to join this!

Tyler Wood
Square Champion | Innovator



Wood Candle Co | Verona, WI | USA
Socials: Instagram | Facebook | LinkedIn
Online: woodcandleco.com

LGBTQ+ owned business.
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@WoodCandleCo - Thank you for your interest in Customer Insights - I've added you to our waitlist for this beta - I'll update you if we're adding any new sellers for testing and what next steps will be. 

 

If you have any other questions, please feel free to reach out!

Emily P.
Beta Specialist, Square
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Hey Emily! It looks like I was accepted into the beta, but I don't see any changes to my insights. Should I be seeing anything?

Thank you!

Tyler

Tyler Wood
Square Champion | Innovator



Wood Candle Co | Verona, WI | USA
Socials: Instagram | Facebook | LinkedIn
Online: woodcandleco.com

LGBTQ+ owned business.
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Hi! 

 

Thanks for joining this beta program! We have accepted the request, but our engineering team is still working on enabling this feature for you (and others that were recently accepted). We anticipate the feature should be live on your account today or tomorrow. Once the feature is live for you, we'll be sure to send you a launch email! 

Philip T
Senior Beta Manager, Square
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Awesome! Thank you so much!

Tyler Wood
Square Champion | Innovator



Wood Candle Co | Verona, WI | USA
Socials: Instagram | Facebook | LinkedIn
Online: woodcandleco.com

LGBTQ+ owned business.
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