Square

[Beta] Updated Checkout on Square for Retail POS Apps

 

* Calling US Beta Testers *

This is a beta feature for select sellers only.

 

 

A simpler way to create orders and add fulfillment

 

We are beta testing a refreshed checkout experience on your Square for Retail POS apps that makes it easier to create orders and choose fulfillment methods. 

 

What’s changing?

  1. You will see an option to select between In-store, Shipping and Pickup fulfillment methods when adding items to your customer’s cart. You no longer need to select Create Order to do so. 
  2. Your cart will default to In-store but you can simply toggle to Shipping or Pickup anytime before checking out. Note, your cart can only have one fulfillment method at this time.
  3. If choosing Shipping or Pickup, you no longer need to attach a customer to the cart to complete the order. Pro tip, this makes creating gift orders easier! 

 

Ryan_M_0-1666054418624.png

 

If you’re interested in testing the new feature, let us know by replying to this post! Don’t worry, nothing will change immediately, we’ll send a follow up email letting you know when to update your app to see the new checkout experience. You can always opt-out and revert back to the old version by emailing our team.

 

Taking advantage of this feature will help us identify your business needs and allow our team to gather feedback to improve our products. Learn more about this feature in our Support Article

 

Thank you,

 

Square for Retail 

[email protected]

25,358 Views
Message 1 of 60
Report
59 REPLIES 59
Square Champion

I was told I was accepted in the beta group, which is why I was going through all of this troubleshooting.  I received the "welcome" message.

 

Can I be put in the beta group for testing, please?

~Cheryl!

Square Champion

Sign in and click Mark as Best Answer if my reply answers your question!


Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio

BurstOfButterflies.com
5,601 Views
Message 43 of 60
Report
Square

Hi @BofBArtStudio, my apologies for the confusion around this as well. I checked with the product team running this beta and were, indeed, added to the group. Great to hear that you received the welcome email. The beta has not officially started yet, which is why you would not see these features available to you at this time. You should either have received the beta start date in the email or through an in-app notification. 😁

5,405 Views
Message 44 of 60
Report

I saw in my notifications that this beta was supposed to start on 2/27. Has this beta test been delayed. I haven't seen any notifications since.

-Andy

5,271 Views
Message 45 of 60
Report
Square Champion

I am interested.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
5,552 Views
Message 46 of 60
Report

Not sure why but... our list of locations wouldn't appear on Safari; so I finally manually typed in the URL and was able to access this. Please sign us up for this beta. Thanks in advance!

5,505 Views
Message 47 of 60
Report

Hello!  Is the beta for still launching today?

5,454 Views
Message 48 of 60
Report

Interested! 

5,358 Views
Message 49 of 60
Report

Interested in going this Beta Group.

5,231 Views
Message 50 of 60
Report

I am already having issues with this Beta. We do a lot of special orders for customers that come into the store. The new checkout screen is not letting us create orders for items that are in stock. We end up having to chose an item that is already in stock in a different color or size. Is there something I am missing in this process or a way to fix this?

5,180 Views
Message 51 of 60
Report
Square

Hi @Andy212FL , thank you for your feedback. Do you mind sharing a screenshot of what you're seeing? That will help us troubleshoot. Thanks again.

Angela T
Product Marketing Manager
4,118 Views
Message 52 of 60
Report

Might be easier to send a video as a screenshot won't show the entire issue. What is an email I can send a video too?

4,117 Views
Message 53 of 60
Report
Square

Please send it over to [email protected]. Thank you!

Angela T
Product Marketing Manager
4,114 Views
Message 54 of 60
Report
Square

Thanks everyone for your interest. The beta has started. Please share your feedback here or email our team directly at [email protected].

Angela T
Product Marketing Manager
4,124 Views
Message 55 of 60
Report

What about creating an order for delivery!?!  Im so confused why thats not a thing?  Thats 99% of my business  

2,686 Views
Message 56 of 60
Report
Square Champion

@hay2go I would say that “shipping “ would count as delivery. Shipping address would just be considered your delivery address 

Steve Green, if my answer solved your problem then please select best answer
2,684 Views
Message 57 of 60
Report

@homeprogreen but its not!  Shipping would be sending UPS.  I use my own drivers and deliver with an integration with Smart Routes.  🙂  Well, havent started yet, but hopefully tomorrow.  lol  Because if they were the same, they wouldnt have the extra option.  But its ONLY in certain parts of Square.  Its a little crazy.  Check it out.  Maybe Im missing something.  The customers can choose between shipping, pick up and delivery online???  But i dont have the option.  

2,673 Views
Message 58 of 60
Report
Square Champion

@hay2go no I meant that you could just select shipping and use the shipping address as your delivery address. I personally don’t use shipping or delivery with my shop so not really sure how it’s setup or how a Smartroute works so it’s just a thought on how a workaround might setup 

Steve Green, if my answer solved your problem then please select best answer
2,664 Views
Message 59 of 60
Report

@homeprogreen thank you!!  I was halfway being facetious and silly because shipping and delivery are segregated in certain areas of square.  But i appreciate your message!  

2,657 Views
Message 60 of 60
Report