Square

[Beta] Updated Checkout on Square for Retail POS Apps

 

* Calling US Beta Testers *

This is a beta feature for select sellers only.

 

 

A simpler way to create orders and add fulfillment

 

We are beta testing a refreshed checkout experience on your Square for Retail POS apps that makes it easier to create orders and choose fulfillment methods. 

 

What’s changing?

  1. You will see an option to select between In-store, Shipping and Pickup fulfillment methods when adding items to your customer’s cart. You no longer need to select Create Order to do so. 
  2. Your cart will default to In-store but you can simply toggle to Shipping or Pickup anytime before checking out. Note, your cart can only have one fulfillment method at this time.
  3. If choosing Shipping or Pickup, you no longer need to attach a customer to the cart to complete the order. Pro tip, this makes creating gift orders easier! 

 

Ryan_M_0-1666054418624.png

 

If you’re interested in testing the new feature, let us know by replying to this post! Don’t worry, nothing will change immediately, we’ll send a follow up email letting you know when to update your app to see the new checkout experience. You can always opt-out and revert back to the old version by emailing our team.

 

Taking advantage of this feature will help us identify your business needs and allow our team to gather feedback to improve our products. Learn more about this feature in our Support Article

 

Thank you,

 

Square for Retail 

[email protected]

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Hi @Stacyramos, thank you for your interest. You should've received an email officially welcoming you to the beta. We're so excited have you test the new checkout experience! Please let us know if you have any questions.

Angela T
Product Marketing Manager
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Interested!

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Hi @Pammey76, thank you for your interest. You should've received an email officially welcoming you to the beta. We're so excited have you test the new checkout experience! Please let us know if you have any questions.

Angela T
Product Marketing Manager
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I’m interested in testing!!

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Will the feature allow for “local delivery” to be a fulfillment option?  We are a florist so a majority of the orders we take are for delivery.  We are currently manually typing delivery into the notes of the item at checkout, but would love to be able to process as a local delivery instead of shipping.

 

Also, the currently pickup feature doesn’t allow invoice or house account as a payment option.  Is that something that can included with feature?  Or even a pay at pick up option.  Most of our orders are placed in advanced for pickup/delivery on a future date.

 

Thank you!!

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Interested 🙂

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Square Champion

This looks like a great feature, and I'm interested in testing it at my business.

Mindi Rogers Green [she/they]
Managing Partner

Jupiter Games - Friendly Local Game Store & Event Center
A place for all who ❤️ games, specializing in board & card games, roleplaying books & miniatures, tabletop wargaming models, paints & hobby tools, dice, and more!

https://JupiterGames.Shop
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Ready to test. 

Pamper Beauty Supply
Los Angeles, CA
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Square Champion

I upgraded to the proper IOS version, however, my screen doesn't look like your picture and these options don't appear to be available.  I am guessing it is not yet ready for Square For Retail?

~Cheryl!

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Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio

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Alumni

Hi @BofBArtStudio

 

Thanks for expressing interest in this feature! 

 

Please reach out to our Beta team directly by emailing [email protected] - like this the team will be able to let you know if you can still be enrolled in the Beta testing for this. 

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Ok.  Already enrolled.  Already received the welcome message.  It just isn't showing up in Square Retail.  I will email that address to find out.

Most of the time when I get into a beta test with you guys I find out that it's not available for square for retail so I'm assuming that this is the case on this as well

~Cheryl!

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Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio

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Thank you for following these steps already, @BofBArtStudio. I understand how frustrating this must be! This feature is supposed to be for Square for Retail specifically - hopefully you can join the the Beta trial for this one 🤞 

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I emailed the address you gave and it came back undeliverable

~Cheryl!

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Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio

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Hi @BofBArtStudio, we're so excited to have you test this new experience! The beta is not yet available. You should be receiving an email notifying you when the new experience is available.

Please make sure your iPad is updated to version 6.12. If you still don't see the new experience, try restarting the app. 

Angela T
Product Marketing Manager
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Yep I already sent a screenshot showing that my iOS and my Square are at the right version and they said they were escalating it up to the team to see why I am not seeing the new check out

~Cheryl!

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Cheryl! Tisland
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I'm interested please 

KC Smith
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Square Community Moderator

Hey there @BofBArtStudio and @kcsmith2335  This updated interface has now been released to all Sellers using Square for Retail. Would you mind sharing a photo or screenshot of how your Square for Retail application looks on your iPad or Square Register?

JJ
Community Moderator, Square
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IMG_20230221_132739.jpg

IMG_20230221_132504.jpg

~Cheryl!

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Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio

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Thank you for the Photos @BofBArtStudio lastly, can you confirm the iOS version (iPad Settings > General > About) and the Square for Retail version you have (can be found by visiting Square for Retail on the App Store)?

JJ
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IOS 16.3.1

Square for retail 6.10.1

~Cheryl!

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Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio

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Hey there @BofBArtStudio I just found out from @Ryan_M that this is currently still in beta. My apologies for the confusion. If you're interested in beta testing this feature then please confirm and a member of the Beta Test will be in touch with you. 

JJ
Community Moderator, Square
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