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A couple of days with new item creation flow (some thoughts)

First- it seems like there's a lag... you know when your computer gets old and you can type faster than it's registering you typing? Well- that's what's going on in the new item creation- I know I'm a quick typer (80-90wpm) but this isn't 1997 dial up.

 

When adding a new item, it's important for the variation name to be accessible immediately under manage inventory. There are many items that don't warrant multiple variations- but we want to ensure that the variation name is listed so it prints on the barcode label. Otherwise, it just says "regular".

 

Screenshot 2025-11-10 at 8.53.24 AM.png

 

Now, we're forced to select variation- even if it's just one item to make sure the item name shows up properly.Screenshot 2025-11-10 at 8.53.34 AM.png

 

Another thing that is sort of a time waster is not being able to tab through to add stock; instead we need to click it and add.Screenshot 2025-11-10 at 8.59.10 AM.png

 

I'm not really sure how this process is easier/better/more efficient than the prior version.

 

It certainly doesn't include some improvements (like store facing notes we've been requesting for half a decade). 

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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Yeah I had to add a few items last week with multiple variations and it definitely took me a lot longer. More clicks to  accomplish the same thing I used to be able to just tab thru quickly. I personally am not a fan. I can see how it possibly could be quicker for the people who are able to use the autogenerate items by scanning the barcodes but that doesn’t work for the items I sell

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We don't use auto scan because we have a very specific convention we use to list products (we have more than 1000) and if we did that we'd have to go back in and adjust anyway. 

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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I am curious as to who is actually doing end user acceptance testing.  Because any of the regular paying users see this is an obvious GUI failure.  There is probably backend reasons for doing this, but the number of extra clicks is getting ridiculous.  Developers & product managers should know to implement the least amount of interaction (clicks, pop ups, not placing a cursor in the appropriate data entry point, etc) .  Extra clicks = less productivity

 

A "feature" I just found is when adding inventory from the web dashboard, if you have multiple vendors, you have to select the vendor but it doesn't auto populate the unit cost.  It uses whatever the default vendor unit cost.  More data entry for information that is already there.  If you don't catch it, then your COGS is off.  On the register, if you try adding inventory from items with multiple vendors, there is no longer an option to select the vendor or cost, just quantity.  Again this will screw up your reporting.

 

When entering categories, why on earth did they implement the back arrow again, when the feedback on the menu system was we don't like the clicks. 

 

On a side note, if someone could check on their side; when I go to locations and channels, I have five channels.   For any old product, 5 of 5 channels are checked.  When I add a new product, make it available, ensure all things are correct for each of those channels, I can select both google and Facebook, but are unchecked when I go back in.  Not sure if this is a just "me" problem, or if others are seeing the same issue.

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I get multiple items from vendors. The trick to that is you don’t set a default price for the vendor, just set a default for the item when you create it. From that point on when you reorder that item it will automatically add the default item price and you just need to make sure that the item price hasn’t changed 

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Sorry, that should have said unit cost, not price.  I updated the thread.

The unit cost needs to be correct for correct COGS. They aren’t pulling up the correct unit cost based on the vendor, as it was previously.

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I agree with the Regular issue. I think there should be a way to make (Blank) the variation default.  And it should be quicker to change. 

Tabbing would make things much quicker. 

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I definitely agree. The default sh

 be either left blank or allow us to simply type in what we want. I normally add items with a dozen variations. It’s a pain to add the item and then start adding the other variations just to have to save the item then go back in to change the 1st variation from regular 

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Something else I noticed is that yesterday it wasn't letting me type in the letter at the vendor but was making me scroll which basically meant that I left it blank cause I had 50 cases of books to process yesterday. I tried to enter it on Square Resister but realized there wasn't an option to do that from Item screen. Annoying. Screenshot 2025-11-15 at 1.25.57 PM.png

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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Yeah it would definitely be helpful if we could enter vendor on item creation on Square Register. And I agree that scrolling to find the vendor is very time consuming if you have more than 6 vendors 

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Woof! I'm definitely not a fan of the update. I agree with you, everything lags and slows way down when you enter the item screen. I'm also a fast typer, and the lag bothers me greatly. Everything is generally slower and requires more clicking and menu opening.

 

I own a yarn shop, so I have many items that have a lot of variations for color. Now I dread editing any of these items or having to add a variation because it's so slow, and I have to click "show more" and scroll to get to the area at the bottom to add a variation. Before, it was at the top and I would just click, add, save and new, add the next. I could then select all the new variations, update the price, the unit cost, and the vendor all at one time. 

 

I'm also having an issue with adding vendor to the new variations sometimes - the popup with the vendor names appears behind the screen, grayed out, so I can't click it.

 

This was far from making entering items easier. 

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while I'm sorry this new update stinks for you- I'm glad I'm not alone in my critiques.

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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Something that didn't happen in the beginning, but is happening now, is that quantities "fall off" when inputting a new variation 

Screenshot 2025-12-03 at 12.01.56 PM.png

above I'm adding a new variation to an existing product

Screenshot 2025-12-03 at 12.02.14 PM.png

I went ahead and added 20 Screenshot 2025-12-03 at 12.02.39 PM.png

 

but you can see once I'm done adding the variation the quantity is gone and needs to be added again

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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@TheRealChipA 

I also found this item quantity bug

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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