Ticket reset

[paradice928]

Can the feature of the ticket number reset automatically to #1 at the end of the work day or at the beginning of the following day? We are aware of the custom option for name and number this option will not work since we will have to keep track of the last number that was used.

Thank you

[XiAnFamousFood]

The title of this thread has been edited from the original: how to refresh the order number from #1 everyday?

Hello everyone, I am facing a problem that the order number continue from privious day, but I want it start from #1 everyday. Anyone has any idea ? PLS Thanks

[Katie_SQ]

Thanks for reaching out, @XiAnFamousFood!

While it's not possible to reset your order ticket numbers to start at #1 every day, you can change your order tickets settings so that you can enter a custom name or number for each ticket instead:

1. From your online Square Dashboard, navigate to Settings > Device management > Points of sale > POS devices.
2. Select an existing Restaurants point of sale device or click Add a Point of Sale to add a new device.
3. Under Order Tickets, choose between Automatically assign ticket numbers when the order is sent or Enter a custom number or name before sending the order.
4. Click Save.

I hope this helps, but please let us know if you have any other questions. 🙂

[meanderstore]

Good Morning, Is it possible to reset the ticket numbers each day?

[Katie_SQ]

Thanks for reaching out with your question, @meanderstore! 👋

I’ve gone ahead and merged your post with an existing thread where this question has been asked previously. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future.

Please see my earlier reply to XiAnFamousFood, which has been marked as the Best Answer in the thread.

I hope this information is helpful, but please let me know if you have any other questions.

[meanderstore]

thank you

[TheDock]

this is probably the laziest thing square will not simply fix. It is ridiculous the amount this system costs and you cant even enable this feature that every other POS in the world has.

[bmd102]

Totally agree with you.

[tranguyen]

Hey everyone, want to share an update: you can now enable it so your ticket number reset daily! To do so, please make sure you have set it up here https://app.squareup.com/dashboard/point-of-sale/order-tickets

To find out more about other newly released feature, check out our blog!