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Reordering on KDS
on
10-22-2020
07:35 AM
Here’s the scenario, especially during my busy season.
Orders come in from my window POS, from online, and possibly from third party services like DoorDash (if I have it linked). More often than you would expect, I need to prioritize an order, or even move orders back to be prepared later (customer called and asked me to have it ready 30 minutes later, for example). The point is, I need to move orders around in priority.
A couple of ideas:
1) Allow me to long-press on an order header and drag it to a new place on the KDS, for a visual priority (left to right, top to bottom). That way, no matter the reason, I can reorder checks on the KDS.
2) Allow me to long-press and “pause” an order (and remove it from the KDS for now) by giving a delay time before it shows back up on the KDS.
Of course, if there are multiple attached KDS devices, a change made on one should be reflected on all of the others.
Chip
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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