Discount Stacking

[Stacysonmain]

Please make a feature where we can prevent discount stacking!!! We are losing money and so is square!  our loss is significant so im sure square's would be also.  Do we need to appeal to someone who is concerned about Square's income from sales??

[doc_choc]

@nika oooh, OK, thank you for the update. 🙃

[BryanWinchell]

+1 for an option to enable/disable discount stacking

[tomven]

+2 for us and @gooatl 

Square, maybe give us all an early Christmas present in time for everyone's boxing day sales 🎄

[ChanisDonuts]

Please add a way to turn off discount stacking or add a global discount limit. Small businesses need this feature.

[jes23]

We are also wanting a way to disable discount stacking on online orders. Customers can use a discount code + their loyalty reward which costs us.

[doc_choc]

I believe you can still use coupons codes online if you have the auto-discounts disabled online. Loyalty is handled at checkout where they can redeem their rewards and it doesn't require a coupon code (if you are using the Square Loyalty System that is), even if you are not using Square Loyalty and you are offering Loyalty coupon codes they can still be used as long as auto-discounts online are off. We have our auto-discounts online disabled but enabled in-store.

As for Loyalty and coupons if you want to stop coupons online, add an auto-discount even if you are not using, will prevent coupons from being used online.

Its all a little complex the discount stacking, for our business we don't have an issue for customers using a discount coupon and redeeming a loyalty reward for the same transaction, but for other companies I can see a case for being able to manage this better. 

Hope this helps 😀

[f5711]

+1 to immediate need for control of discount stacking

[Mahdadt]

Why does Square not implement this request with so many users asking for it for years!!! It has a DIRECT impact on Square sales and sales of all Square merchants. Cashiers need clearer visibility if they add multiple discounts to a cart as it's only available in a pop up window not in the cart, or better yet there should be a way to simply prevent multiple discounts for a store. A simple global setting or option for each discount to allow or disallow multiple discounts with it. We literally see this human error every week in our stores even if we instruct everyone to check the discounts window. They forget and order size gets decreased unnecessarily. We're all losing money because of this feature not being provided to us by Square when it's obviously been requested for ages.