Cash Rounding

[ProofOfConcept]

People have been asking for the ability to round up hundreds of times, and Square indicates they can't do it, but in Canada, they got rid of the Penny years ago, and Square has a Cash Rounding feature already built into doing this.

It makes no sense that you can't add a feature to the US version allowing a business to round up or down cash sales automatically. Ideally, you could have user-selectable options for rounding - up only or up or down - plus amount to round to 0.05 or 0.10 or 0.25 or $1 rounding. Then, please create an account where this money could be tracked so users could apply it to a charity or an employee fund.

At the very least, let customers in the US turn on the Cash Rounding feature you've already built for Canada.

See this recent article on the Penny - if Square were to make a big announcement about getting rid of the penny, it might move the issue forward. Having my staff have to deal with pennies is a waste of time - please help us get rid of them.

https://www.nytimes.com/2024/09/01/magazine/worthless-pennies-united-states-economy.html?campaign_id...

[BLB]

Texas allows retailers to round the total amount of cash transactions to the nearest nickel when exact change is unavailable due to the federal government ending penny production. The rounding rules do not apply to payments made by credit card, check, or electronic transfer. These transactions must still be processed to the exact cent. Square needs to update software to accomodate States that have already made adjustments.  Canada (& Australia) have rounding options.  Please allow for those of us that have the backing from our state governments to round to the nearest nickel.  

[DocPopcorn]

I also received that 'beta' software upgrade without warning in advance.  It started Saturday 12/20 at both my stores and all my registers.   The one problem I noticed is that when I pull reports from Square, the total $$ no longer matches up between reports.  The rounding is changing the total sales (which makes sense), but the total $ of the "Payment Methods" report no longer equals the "Category Sales" report total $.   I understand that the actual Payments taken in are being adjusted by the total of all the roundings.  At the same time, the Category sales shows each product price added up, where the 'price' has not really changed.  That needs to be resolved and the values included in reports as needed.

I suggest either that another (built-in) Category be added by Square in the Report for "Rounding", so that the Category report will sum up to the same as the Payment Methods report.  Alternatively, maybe the 'rounding' total can be treated as a 'discount' if it lowers the total $$, or maybe a 'fee' if it's positive.  Not sure what will work, but the $$ totals of every report really needs to be exactly the same for all $$ involved on every report.  Thanks.   I pull out reports using the Custom Reports section, as I had problems several months ago with the normal report downloads not adding up as Square was modifying them.  I had to give up on them as I was spending way too much time trying to reconcile Square $ sums from report to report.   The 'Custom' reports have always stayed accurate and matching, until now.   

[abhiroop]

@DocPopcorn Sorry about you being added without being informed - an email should have one out. Let me know if it didn't go through and I can send it again.

I think I understand the problem and it will be tricky to address. While we can show the total transaction rounded value, individual items (and their categories) are not actually being rounded - so their values won't change. Your suggestions could make sense - I'll discuss with our team.

Thanks for the great feedback!

[SVLFever]

In my old POS that had rounding @abhiroop , we had a line for the rounding amount.  This made everything balance.

[abhiroop]

Even in the categories report?

There is a line for the rounding amount in the sales summary

[perkits]

Your drawer should balance without the rounding amount. The rounded amount is recorded as the cash sale. After the first 3 days we were ($0.05) It's working very nicely. Just wondering if this will ever reach the closing drawer print out from the POS. And I would still like to see the rounded cash total a little more bold or bigger. The team hasn't got use to the two different amounts. They are so use to giving the larger top total that is now for card processing. Not a deal breaker but would nice to see.

[abhiroop]

@perkits Yes we're working on making the cash rounded amount more prominent on the Register.

Could you clarify what you mean by "closing drawer print out from the POS"?

[perkits]

The "Drawer Report" when you close/end your cash drawer at shift close. Currently prints starting cash, cash sales, cash refunds, paid in/out, expected in drawer, actual in drawer, difference. I realize that cash rounding doesn't effect this total, but may come in handy for personal report we do daily.

[mojord77]

https://www.youtube.com/watch?v=b4-7l2oGmMY

Square say they can do it in that video......the person on the phone said "it's a feature request" and currently not an option. I let them know that their competitors already offer this "fix" for the penny problem. they didn't seem to care.

[abhiroop]

@mojo could you email [email protected] and I'll add you to the beta. This is a new feature which we are just testing out.