Additional Discount Settings to Limit them to specific categories/items

Additional Discount Settings to Limit them to specific categories/items

It would be extremely helpful if we could designate specific categories or items that a discount can be applied to, without creating an automatic discount that applies to all guest-checks with the category or item during a time-period.

 

We have a weekly "mug-club" of sorts that only some guests participate in. Members receive half off cocktails and 25% off food on Wednesday nights only. The discount should only apply to their items and only on those specified categories.

 

The problem we face is that servers/bartenders will often apply a discount to a member check, not to specific items. Without having a way to designate only specific categories a discount can be applied to, it discounts ALL items from all categories on the check. This leads to improper discounting and stacking of discounts. 

 

I wish there were additional settings for individual discounts so they could only apply to some check items/categories. This is already a capability when setting up automatic discounts, so it doesn't seem like it would be much of a stretch for engineers. We've tried many workarounds, but have had no luck besides constant training and auditing of staff transactions. 

7 Replies
Square Champion

I agree with this I tried setting a Discount where I applied a Group filter to a category and can not do it.  I can not say for example  :

Repeat customers get 20% discount off of a Category 28oz Candle.  

I do not want my repeat customers to get 20% off any item they buy but only the 28oz Candle catgory.  So yes some more setting or ability to apply already in place filters would be great!

Keith
Owner
Pocono Candle

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Square Champion

I agree.  I’m not sure I see the logic behind restricting all of those advanced discount features to automatic discounts only.  They would be very useful in many situations in my shop.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Square Community Moderator
Status changed to: Open

Hi @longroadkyle, thank you for your excellent feature request. We value your insight on how this would benefit your business. If you know other Seller Community members who might also find this valuable, please tag them so they can share their feedback. More voices can help bring this to our product team's attention.

JJ
Community Moderator, Square
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This would be so helpful! 

Admin
 
️ Kristen
Square Community Manager
Product Engagement
Admin
Status changed to: Open
 
️ Kristen
Square Community Manager
Product Engagement

Yes. Please consider this feature request. Discounts needs an overhaul, including a look a discount stacking.