Smarter item modifiers would help everyone. This feature is really basic at the moment, and I think this is where additional features could strengthen the type of items customers can offer.
Who am I and what am I looking for:
I am a fine art photographer. My work is available in a variety of sizes, on a variety of print material, and with a variety of framing and hanging styles. The finished price of each piece is dependent on the sizes and styles selected by the customer. I offer a few default options on my website, but I want to allow the customer to make as many adjustments as possible.
I believe this would be best be implemented if Item Modifiers had more advanced features:
I understand it's programmatically complicated. If this has to be a paid feature, that's ok.
My specific needs:
This is the logic I need for my current business, and if the above features were implemented, this is how I would use them.
External data:
Each of my items have custom attributes of "Image Ratio", and "Orientation." I would like the modifier logic to read those values.
Custom variable:
Modifiers:
The problem I am encountering:
Square does not offer the ability to implement such logic around Modifiers.
My current workaround:
Instead of Modifiers, each of my items uses a list of Options.
I used Excel to calculate a price for each combination of option that I offer, and then paste in that number by hand. I have different option sets based on the aspect ratio, and each option is then based on a preset combination of print type, size and presentation. Each option set contains up to 30 options each.
Examples of some of the options:
The downsides of my workaround:
My customers have to scroll through a long list, instead of selecting modifiers. If they want to change anything about the item that is a deviation from what I have preset in the option, they have to call or text me because it's a custom order at that point.
Options don't come with pictures like Modifiers do. It's just a list. And the list doesn't show prices. They have to select one, then see the price on the page when it updates.
When updating the prices on the back-end, I cannot store a price of each option in an Option Set. To update the items with the correct price list, I have to either edit each item option one-by-one, or export the detailed Excel sheet and update all of them in bulk. Either way, a price update across the board when using Options is very laborious.
Having the price get calculated by the Modifiers would be a lot of up-front work, but every day after that would have a LOT less guesswork because then the price would be an automatic process. If I just needed to update the price because, say, wood frames went up, I could just update the "Frame" sub-modifier. Then ALL items would automatically get updated.
How this can help everyone else:
This would especially help restaurants! The similar requests linked below show the struggles that other users are having. For example, some users who run pizza places are looking for ways to offer customized toppings, left versus right side toppings, and different prices for the toppings based on the size of the pizza -- these are all very expected things for a pizza menu. But we're all in the same boat of having to create workarounds for it.
"Essential Improvement for POS - Dynamic Modifier Pricing Based on Item Size"
"Nested Modifiers"
https://community.squareup.com/t5/Feature-Requests/Nested-Modifiers/idi-p/789299
https://community.squareup.com/t5/Feature-Requests/Nested-Modifiers/idi-p/837756
"Sub Modifiers: Create a modifier for a modifier?"
"Conditional Modifiers"
https://community.squareup.com/t5/Feature-Requests/Conditional-Modifiers/idi-p/655563
Sure, other POS platforms like Toast offer one of these features; nested modifiers. I don't know of any platforms that offer variable logic in this way. If Square implements the full set of features I'm proposing, I think they would be in a very good place regarding their competition.
Let me know I'm overthinking this. Is there a better way to implement this that I'm overlooking?
Square Community