Add Ons for Appointments

Hello there,


Is there any chance of an option to use add ons for appointments being in the works? For instance, the customer selects the service on the first part of the form, then goes to add ons for that service before the customer info form.


The current possible work around for this is to have 10s and 10s of drop down options with various combinations of add ons, which is not only tedious to set up, but a bad and confusing UX for the customer.


It's not only a chance to upsell for us, but will inflate the transaction amount to increase Square's revenue, and it would undoubtedly steal users away from a competitor (I won't name them so this doesn't appear as an advert) which only has paid options, but offers this feature.


Square is better than them in every way, but it's really hard to justify using it when it's missing this feature which would leave too much money on the table.


I saw a post on here from 2019 where there were several posts saying this was being looked at or in development, but can't find anything on the topic so here I am.

124 Replies

Aww man 😞 came across this thread while trying to figure out how to add “add on” to my list of services offered. This is unfortunate. Really hope this becomes an option soon for square customers. Could be extremely beneficial for those of us in the beauty/wellness industries. 

Switch to Acuity. That's what I did. I have been using Square since 2018 and they still have not updated. Acuity Scheduling is seamless and easy to use and they offer add ons for any service you create. Square just always says we are looking into this but the truth is, they are NOT. 

This has been requested for years?? Any update Square? Please create this feature for service run businesses. 

Any update Square?? We desperately need this in service businesses. 

It is NOW 2025 an we still have this problem.
Looks like we all need to find another appointment booking platform if this doesn't change...

Square Champion

@WetSpotAutoDeta 
I can't disagree with you, but let's hope that's not the case. 

Jess
Certified Trichologist


>Check out the magic on Instagram - @JESS.POYNTER

+ 1 for this. This would be extremely helpful for my facial and waxing service add-ons!

Alumni
 
️ Kristen
Square Community Manager
Product Engagement
Alumni
 
️ Kristen
Square Community Manager
Product Engagement
Alumni
 
️ Kristen
Square Community Manager
Product Engagement