Add Ons for Appointments

[Glootz]

Hello there,

Is there any chance of an option to use add ons for appointments being in the works? For instance, the customer selects the service on the first part of the form, then goes to add ons for that service before the customer info form.

The current possible work around for this is to have 10s and 10s of drop down options with various combinations of add ons, which is not only tedious to set up, but a bad and confusing UX for the customer.

It's not only a chance to upsell for us, but will inflate the transaction amount to increase Square's revenue, and it would undoubtedly steal users away from a competitor (I won't name them so this doesn't appear as an advert) which only has paid options, but offers this feature.

Square is better than them in every way, but it's really hard to justify using it when it's missing this feature which would leave too much money on the table.

I saw a post on here from 2019 where there were several posts saying this was being looked at or in development, but can't find anything on the topic so here I am.

[stormlover]

@SleepyOwlSpa Can you tell me what you don’t like about vagaro? I was looking into switching to them today because of the add on issue and also a few other problems with square.

[SleepyOwlSpa]

@stormlover they upped their pricing. And they lowered the standards of large business vs small business. They charge even MORE and have different credit card fees if you fall into their "large business" standard. Which use to be 5k or more in credit card transactions. Now it's only 4k or more in credit card transactions. They've gotten greedy, in my opinion. I can see them making more and more adjustments like this that go under the radar, then you're paying 10$more a month here and there. And suddenly credit card fees go up here or there.

[kat_bowling]

@SleepyOwlSpa I would recommend you check out Acuity Scheduling. 

[SleepyOwlSpa]

@kat_bowling thank you, I will definitely look into it!

[Wilyem]

Also look at bookeo, it has demos. So far from Square Appts. to  Squarespace (Acuity) to Bookeo. The only thing coming from the others that works with time intervals vs according to the service durations, but with all the other needed features and for the price makes up for it.

[throughkpseyes]

Just adding on to this thread in hopes square will listen! 

I'm a photographer and this feature will help tremendously for clients to add props, smoke bombs, etc. to their session. Like most on here i dont understand why you guys aren't adding this as a feature besides trying to push us to use acuity scheduling, but you already have the bass for this add on feature MODIFIERS all you have to do is allow the modifiers to be seen by the clients in the appoinment process.

Please be different from all the other companies and listen to the requests from the people that are making you money!! Prolonging things only turns us away.

[Xplore]

4 years. Doubt its coming anytime soon

[SleepyOwlSpa]

Wanna keep bumping this thread for exposure. 

[mbwbykelly]

Yes, I need add-ons to be bookable online when clients book appointments. This WILL increase revenue, because a lot of clients like to add while booking because they don't feel as much pressure or feel like they are being "sold" to. The modifier feature already exists, just add it to online booking.

[trose86]

Hello - 

I'm working on my new site, and I've created a couple Services and a Modifier I'd like to use. 

However, when I select the chosen Service through the booking system, the modifier is never given as an option to select. 

Has anyone else experienced this or know a solution?

I have made sure that the Services have the modifier