I made a mistake and added an extra location. I do not want it in my drop down selection boxes. I want to remove the extra location not just deactive it! I want it gone!
As a new user of Square I try out new features, I accidentally added a location because my first location had issues linking to google. It's frustrating to not be able to delete the location when I entered it as a sample location. I also don't have a physical location for my business so I don't want extra locations there because it creates confusion for bookkeeping purposes. There should be a feature to completely just delete the location. I know there is an inactive feature but I don't want to see the location there.
I have same issue with invoices too as I created a wrong invoice which was sent then cancelled and is unable to delete which again affects my financial statements.
Square should be more flexible and allow users to learn and make mistakes and then delete it.
I am frustrated with the location option. I am the owner and some how I am listed as the location. Now I cannot see my inventory or update my inventory. I am afraid to deactivate location for myself because I am concerned I may lose everything. All I want to do is see my inventory and update it.
Very frustrating that this has been a known issue that's not been addressed for a couple years now, apparently. This also affects integration into apps (specifically causing a problem with homebase integration).
I'm sorry that I don't have better news @JoeNThrow and for all the frustration this is causing. When you have a chance can you start a new thread here in the Community to let us know a bit more about how this impacts your integration with Homebase? Or you could call our Support team directly so share your experience.
Any more information you can share about this will help us to highlight to our Product Team that not being able to delete a location is affecting your business.
I'm having a similar problem where I created a second "location" by mistake and now can't get rid of it. The second "location" was in my own name, not in the businesses name, and now my name is appearing on receipts and there's no way for me to edit my online store without going to this "Individual Dashboard" with my name all over it instead of my business name. Can you help? I just want to delete this Individual Dashboard and location entirely, not just inactivate it.
Its problem because homebase charges per location if you chose to use it with Square. We also ran into this problem recently. We have one physical location and traveling locations. We've rolled it back to 2 locations, one is our store, the other is our mobile store. However all the other locations I setup are still there and homebase wants to charge me for each.
Came here to ask this, too. I created a second location purely to see what it would look like and how/if it would work for my business. Found I didn't need it...and now I can't delete it. I deactivated it and it STILL shows up all the time as an option in various workflows. Like when I signed in here at the community, it gave me a choice between two locations. If it's inactive, it should NOT show up like this. And deleting it should be easy--why is this not an option?
