I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!
I know it is frustrating and hard to plan for purchasing or repairs anything else you need to continue to operate and grow. The plus if you can hold tight is that the new offer you will get more and more of as the % goes up! Compared to 52% rolling over half and losing half of your offer you get more and more! Good luck and keep plugging along! I truly wish you the best! Been there done that! I stopped trying to crack the algorithm and followed up with the trends going on. Easier and more reliable.
Im at 86% paid, all green, longest Ive ever waited in 8 years
12 years and my longest was Aug/September at 91%! That one I took! I hate to roll over a ton of old money that eats into my new loan and I tend to stay away unless it is a dire type of thing. I do have a LOC with my credit union for emergencies as well. But I took the 91% larger increase, the fee was ok, and the rate was pretty good and fast and done. Then out of the blue at 69% no joke here comes the next offer of less money and a higher % 😆 yeah, passed on that one. I process or swipe all day every day from 8.00 dollars to 3-4k transactions being a retail furniture store. But these offers have trended higher all summer September and early October. Recently a good handful of 70s-80s popped up. Now, it's been a little slower. We will see soon if the lenders start picking up and offers start rolling out faster. Good luck!
I was hoping to see you received an offer! August was my highest % 91%!!!! Then they came back fast at 69% smh. I passed on that! This is our busiest time as well. I won't roll over 31% of an old loan to a new one and lose that much from the new one. Good luck I am pulling for you!
Last question. Do you know if the loan offer come at certain times and or days? If so what’s been your experience?
I'm paid off for a week now and no new offer despite a jump in sales and processing. Not sure how they determine who and when gets loans. It's a bit daunting. I'm going into my busy season and could use a boost 🤷♀️
Unfortunately, they use an algorithm to do their picking, and when it does, unfortunately. The big plus is your processing more and hitting the busy season. Hopefully, that will trigger it. Good luck and keep us posted.
Please, understand it’s not just you ok. It’s hard when there are millions of users worldwide who are asking the same questions. It’s all when that algorithm picks you off. I have been seeing a lot more upper 70s and 80s lately compared to a good year of the 90s to completely paid off. Keep processing as much as you possibly can and see if that triggers the system. Good luck!
92% on my 2nd loan, all in the green, no offers at all, biggest sales we've had past 2 months, business is only half a year old and we've been processing like crazy, our income is really really good for a new business. I think the 3rd offer might be a fairy tale, might just cry if it actually pops up 🤣
Congratulations on the new business! Way to go and kicking it! I ❤️ it! Can I ask what is that you do? We have some amazing groups but they are broke down or geared towards your line of business! Wow there are a lot of new start ups! Let's get this mom and pops businesses!
General computer, phone repair, we do have more experience than most shops in town which is why we are able to succeed, we offer services that other shops would usually turn down due to the complexity of the repair.
EDIT: on another note, it seems that it would be bad business to not lock in a business with a loan before it's fully paid off? (for square that is)
Once it ends and you see the full amount coming in from every transaction which daily for me is about 300-500 that would be going to my company rather than a loan payment. Either way, the money would be manageable.
Square Loans are nice nonetheless, let's you manage your income a little better, ahead of time, like dropping a whole year of paid rent for your shop for example, and then saving up all the extra income so by the time your rent payment is back up you're already stacked.
Not to mention the processing fees! Square is making extra money every month on top of the loan by keeping you locked in, everybody wins! I hope the Loan AI makes us the chosen ones next 😂.
So true. I average paying about $550 per day on loan repayments. That doesn’t bother me too much as every loan helps expand my business. But the loan fees add up. I’m 88% paid off on my fourth loan. My first loan came April 5th of last year, second was April 27th, then third August and current loan came last November. I just added up the fees and that’s $5100 in just over a year. I would love a new loan offer soon, but if they don’t offer one until this one is paid off, I’ll probably just put the 17% or so in a savings account. Within 4-5 months, I could the same amount saved as a loan.
But it does make sense for square to offer every business that they know have a history of paying back quickly. It’s gotta be there largest source of income I would think.
Our current also came end of last November as well and we don't do quite as much per day but we're at almost 76% on ours. This one is our 10th and double our last as well. Seems like we're in line for the decreased amount when it does come around (if it does.)
Sadly by the time we find out we may be buried by local competitors as we've got some high dollar spending big companies around us that we're struggling to keep up with. So for us the money would immediately go to some serious marketing.
Yeah i anticipate the same offer, maybe a little more or less (my processing sales for the previous year prior to that last offer were only $128k, right now I’m at $148k for the previous year.
Keep me posted on your next offer. I should reach the 90% mark paid off by the end of the week. My last offer that was almost double came when the prior loan was only 66% paid back
It's crazy we have super similarities on the last offer because ours was basically exactly the same (66ish percent) and also similar growth scaling.
Fingers crossed for both of us soon!
Wow. That is kind of crazy. I’m anticipating on hitting the 90% mark today. I’m still sitting at 86% cause a customer hasn’t paid their bill yet from a job i completed on Tuesday. I’ll have a large deposit for another job being paid today and as long as that past due bill gets paid today, that will bring me somewhere between 90 and 91%. As long as the past due one is paid, it might have worked out better for me cause it will show up as a really good day for me and possibly trigger an offer. Every one of my offers have been triggered the day a large large transaction was processed or triggered the day after.
I hate to hear this! Especially when it comes to small business vs. big box stores or bigger companies with deep pockets or seems to have that one person at the bank who just feeds their needs. By chance, you don't bank with a credit union? The only reason I asked is a few years ago I got a line of credit, and it literally took me a couple of hours and done. Big banks, some run a lot longer, multiple paperwork the board has to vote on type thing. I asked before I went down and they said nothing you bank here we have all your numbers and done.
Do you do just exterior painting or interior in the winter? I saw your post your from Michigan as well. I only met 2 others since 2012 even though half the businesses I go in use it!
I do both but 90% of the work I do is interior. But January and February are my slowest months by far. I start slowing down usually in December. These are the 3 months where most people are not selling their homes. Most houses I paint, are for either when a homeowner is selling, or it’s a rental property and the homeowner needs it painted after a tenant moves out.
I accept it usually in the wintertime. In Michigan, it's hard to gauge what winter is going to be like. The summertime is our busiest time until Christmas unless there is some deal on furniture or supplies I can't pass up. I usually don't accept the offer. I put 10-20% aside in square savings, not my credit union. That way, I don't touch it. I also prefer (not our choice) like a higher percentage paid back before my offer. The last one I took half the reason was it was 91% and I wasn't rolling over 30% and eating into my new offer. I've been with Square since 2012, and early on those 60 - 70s was normal. You get a 20k loan and roll over 40%. That's a big chunk gone, and you're paying on it 2x! So rolling over 9% was nice. Good luck to you!
Wanted to give some hope to others - I was sitting at 89% paid off, with some of my factors noted as "needs work", and I got a loan offer last night higher than my previous loan! Waiting for it to be approved now.
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