New Square Loan in 2024

I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!

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So I had applied to pipe and was in the waiting period of verification of their bank acct through square when my square offer arrived. I took the offer from square and canceled the verification with the pipe bank account. I keep checking the pipe overview page to see if anything changed or if it says anything different than waiting on Verification. Do you suppose it will just disappear after the offer expires? I wouldn’t mind taking that loan as well, but wonder how it would affect my payout with my square loan if I am verifying a different bank account. Does that make sense? 

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Well I got an offer at 97% today.... The loan itself was half less though even though my business grew this year. Strange. This time it's not instant deposit either- had to fill out the information and they'll review it. 

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Yeah it’s a lot more steps than ever before.    I never had to upload photo and fill the forms out. Very strange.  I’ve always had instant approval and deposit best day.   

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Square Champion

That's probably why if they never had it file it sounds like they are updating their systems. I did last year's DL and EIN in the morning and at about 2cl pm money was there. After 12 years that was the first asked that I can remember. 

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What information are they asking for now strange new update for loans probably?

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I had to upload picture of license and second form of id,  enter name and address and banking info 

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Square Champion

Most are basic information, ID, or EIN nothing earth-shattering sounds more like making sure the system is updated is all. Most are asked for information and within 10 minutes or the next day deposit is there. 

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I feel like it has always asked for my EIN and my address. One time I had to go through an actual review that lasted a couple of days and submit identification.

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You're not alone and I wouldn't stress about it. Many have had to add EIN numbers, reverify all information address, phone number etc, sounds like a good update is all. Some businesses were a little more intense but they were ones I guess considered that go through more scrutiny than say retail stores. If you sell like CBD I believe it is oils or supplies. Everyone is different but it looks like a big update of information.

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No I just do houseplants and subscription boxes 🙂 the name is confusing sometimes I know ha. Loan got approved on Monday so all good.

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My last offer came in at 67% and was 8k higher than the time before. I'm currently sitting at 77%, all green and nothing. I really needed an offer before Thanksgiving so I could finish up my dog boarding/Daycare project. It will be a really good cash flow opportunity if I can ever get it completed.  Now, I'm just hoping to get an offer in the next few days so I would have time to complete before Christmas. I'm losing money by not getting it ready. I understand how this loan thing works but an algorithm has no clue what a business really needs. It only sees numbers. There is more to a business than numbers. And that's a bit sad. It takes the communication out of the whole process.  And for all the repeated scripts that you get in an email that says there is not a way to override the system, I don't believe that. Every computer system has an override and a person to push that button. I'm a bit frustrated and disappointed because there is so much I could get done for my business at this very moment if an offer would just come through. But, at the same time, I shouldn't expect one to come through, it's not like Square has to give me a loan.  But my relationship with their computer system has been good overall, I guess. 

I read somewhere in the thread that there is a time of day that the system updates for loan offers. Is that true, and if so, when? I'm also still perturbed over the Plaid. You can use Plaid to log in to your business banking account for Square so that they can get a better look at your deposit activity. Cash and checks. Which in turn could help you get better loan offers. Problem is that my bank does not allow connection to Plaid because of security measures. With that being said, it's not fair for Square to only offer a platform that only benefits some people. They should also offer an alternative for those who cannot use Plaid at no fault of their own. My revenue is much higher than what Square sees. I have many clients who pay cash and check. 

I think I am done venting, for the moment anyway. 

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Ugh, I feel you on so many levels! Unfortunately, I am going to be as honest as possible about it. 1. Since last summer it’s been trending much higher % paid back to completely paid off for the majority not all of course. Here and there a few low 70s pop in. 2. Again, not everyone but most are getting lower offers or around the same. A handful of people who at least come here said they got 3k higher than the previous offer. I also, can’t connect my bank and this year more than ever before is more cash vs cards. But my credit union isn’t changing their rules for me and it’s due to security issues. I’m fine with that then let people upload 3 months of bank statements or what ever! Rumors floated a couple of years ago about getting rid of the algorithm and going to a line of credit and then they could evaluate it every 4 or 6 months and adjust it. That was a rumor. I was lucky 4/5 years ago I went to my small little credit union and in about 3 hrs from start to finish got a line of credit with them and I don’t touch it but for emergency or deals I can’t pass on. I’ve been with square for 12 years and we all got so use to 4/5 years ago like clockwork I had an offer around 75-78% paid off. Now this year I have been 91% 84% 86% and my last one no kidding 69%!!!! You are right though this forum has been a curse and a blessing because each of us sharing our information is more insight than a script. You see there story, their offers etc. and you can follow the trend. I hope that good ole algorithm picks you off soon and you can get to building and kick some butt! Good luck to you really and please keep us posted. 

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I hit 78% today. And I was wondering. I started paying my minimum due which will be paid way before the due date Have offers come in while someone is mid minimum due? Make sense?

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Oh, yes! You do not need to meet your 60 days or whatever your minimum payment is. I have many times after I my minimum payment was meet and only paid a couple more days received an offer. After 12 years you kinda pick up the big do’s and don’t. I meet my minimum amount way ahead of time but definitely meet that! If not that means their last offer was too big for you to handle. 2. Try not to do too many, especially in a 4 mth-6 mths span of multiple refunds, and disputes. We have a zero return policy and our furniture already has a warranty and the rest we take care of in house. Those disputes and refunds trigger a person to physically do it and investigate why, who, and what type of thing and then back and forth with card company. The rest are important to stay green but I have been offered loans when one of metrics said needs works. So have many others. But definitely, if you have a slower period or a week or 2 of cash and checks. Just watch one or two big transitions will eat that up. I'm retail furniture so I see a week of cash or checks and then boom all cards. Keep swiping away what line of business are you in? Whenever I run a good 3-day sale on Thurs -Sat. And if I am around 70%ish. Usually, Saturday night it triggers an offer. Just lucky, coincidence? I don't know 100% not with an algorithm but I can pay down over 20% of a loan in 3 days it's triggering something to look at. I have done it before at 13% of my loan paid off and nope not happening. But in the 70s I have had it more often than not. But, like I said it is not a guarantee and honestly nothing is without a human connection. All POS systems use an algorithm type system that picks off or triggers something to look at it. 

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That’s all really good to know. I’m a storefront dog groomer with employees. I’ve had 1 refund in 12 years because a lady added an extra 0 to her tip. 🫤 Better be glad I’m not bartending anymore, cause once it goes in the jar, it doesn’t come back out. 

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😆 😆 my first year with Square and then all it was plugin the phone and of course, I was talking away with a regular customer and meant to hit 100.00 and added an extra zero!! Ugh, I didn't catch it nor did the customer until 3 days later! I felt horrible. Because of the turnaround time then I wrote her a check for 900.00 and we just settled it ourselves back then. I have been with Square for 12 years I believe? I have not had 1 return, refund, etc since then either! I stop talking and pay better attention 😆 

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I am having the same issue and I really like the automatic payments however, if I do not receive an offer in the next couple of days I am going with a loan offered by my personal banker and more than likely will use their processing. I need a business loan that is dependable and not a guessing game.

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And I wonder if, when they hold out on making an offer till a higher percent, does the offer amount come in lower than before? Last offer went up by 8k. Just wondering if they wait long enough, when they are going to lower it, that way you still get somewhat of a difference to deposit rather than just paying off the current loan. 

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That’s a 50/50 shot really. I’ve seen it go even lower than the first low offer and I’ve seen the same as the previous offer come in as well. Most people who are getting the lower offer have been paying it back in say 4 months after that most of them said the next offer was much higher than the last one and about 3-5k higher. I think think I can really remember anyone coming in and saying “wow” 25k higher then the last offer not in the last 18 mths or so. 

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Currently at 84% all green and no new offer. Usually they’ve came in around 75-78% This will be my 4th loan, I’ve increased yearly sales by over 20k

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Im currently at 90% all green nothing I could’ve really used the money to inject capital in my business 🥹

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