Online Store Item Type - Update Won't Save

[LDL1]

I am trying to update an item in my online store (which isn't yet live) from a physical item to a donation, but the change will not save.

I also have created an online checkout link for the item which is working fine.  However, it keeps prompting for shipping as it is still showing as a physical item.

Any ideas how to either:

1) Get the item type change to save

OR

2) Remove the shipping information from the checkout process

Thanks!

SSD

[JustinC]

Looks like your post never received a reply - sorry about that @LDL1.

Seems like you're running into some browser issues since your site settings aren't saving. Can you run through these troubleshooting steps first and then try to save your settings? That way we can exhaust this avenue and do some extensive digging to pinpoint the exact issue if need be.