Loyalty Rewards per transaction based on categories and items.

We are a coffee shop and want to offer rewards only on our coffee and not on our food. When I go in and create reward rules based on drinks only, it doesn't give me an option for per transaction. Instead if someone orders 3 drinks they get 3 rewards. 

 

Is there a way to add a setting for specific items or categories per transaction?

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Square Community Moderator

Hey @batsontf,

 

Tagging some Super Sellers who use Loyalty here for input! 

 

@homeprogreen @bagelboss @dasap1234 @GourmetOnWheels @ber @JamesSandbar @jjgard @shopfybr @LocavoreStore @londontea @vinesandrushes @sugarlab @ryanwanner @porktaco @Ravenssong69 @pieous @pessosices @page158 @JupiterGames @HC_Charlie

Ashley C
Community Moderator, Square
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Square Champion

Not sure if this will solve your issue but worth a shot. I have my loyalty rewards set to give 1 star for every 20 dollars spent per transaction. When the customer has earned 10 stars then they have a 10% discount available in the system for them to use. Doing it this way bases it on transaction amount instead of per item amount 

Steve Green, if my answer solved your problem then please select best answer
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Hey @batsontf 

 

I believe Square just added a feature to exclude certain categories from Loyalty per transaction, so this could be a solution for you by excluding food. 

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
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You should be able to change your settings to this (see screenshot attached)...make the reward given per "visit", that way no matter how many drinks they order at a time, it will count as one visit. You can also set a minimum amount spent to receive a reward. Hope this helps.

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Thank you! That is what we have right now, but we are looking at it to be on drinks only and not on everything else. Currently there is not a way to stay on "per visit" and exclude items. This is what I was asking could be possible. 

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