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Live Q&A: Restaurant Revitalization Fund for Square Food and Beverage Sellers

Hi Seller Community!

 

I'm excited to announce the Small Business Administration has developed a partnership with Square to distribute the Restaurants Revitalization Fund (RRF) relief to the food and drink industry. The Restaurants Revitalization Fund (RRF) is part of the U.S. Government’s American Rescue Plan Act of 2021. This plan includes a $28.6B fund for awards to eligible food and beverage business owners, administered by the Small Business Administration (SBA). 

 

On Thursday, April 29th at 1:30-2:30 PM PST /4:30 PM-5:30 EST, we'll host a Live Q&A with the Small Business Administration (SBA) to answer any of your questions about the application process. Please make sure to ask any questions directly on this thread below. Keep in mind, the SBA will only be addressing questions related to the Restaurant Revitalization Fund (RRF), not PPP.  

 

How does the application process work?

We expect to start enabling applications for the Restaurants Revitalization Fund (RRF) on Monday, May 3rd at 12:00 PM EST. The award application program is owned by the SBA, and they are finalizing the process. We know how important these funds are to you and your business, so we are working as quickly as possible to get the application ready!  

 

Unlike the PPP program, the Restaurant Revitalization Fund are awards and are not loans. They are not serviced as loans, and have no forgiveness component. There are no intermediary banks involved. Awards are determined by and allocated by the Small Business Administration (SBA) and not Square.

 

If you qualify for a Restaurant Revitalization Fund grant, you’ll have the option to apply MondayMay 3rd on Square Dashboard or through the SBA’s secure website. To help support applicants throughout the process, the SBA will offer phone and district office support.

  • Call center hotline (844-279-8898): Applicants can call this number for multi-lingual application or program support. 
  • SBA District Offices: Applicants can reach out to their local District Office for tailored regional SBA support.

For more information about eligibility or to start your application, please visit the SBA Portal. You can also find more information about the Restaurant Revitalization Fund on the Support Center. Let us know if you have any questions for the SBA below!

 

Note: The SBA has announced that they will officially stop accepting applications for the Restaurant Revitalization Fund (RRF) on Monday, May 24, at 8 p.m. ET.

 

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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On Thursday 5/29, we hosted a Q&A with the US Small Business Administration about the Restaurant Revitalization Fund. 

 

In the Q&A, the SBA and Square answered questions about the application process — from general eligibility requirements to more specific information that applied to individual sellers. 

 

Here’s some important information that applies to most sellers:

 

  • When can you apply:

     
    • Applications start on Monday 5/3 at 12:00 p.m EST / 9:00 a.m. PST.

    • The SBA has a registration window open on Friday 4/30, but if you plan to apply through Square you do not need to register with the SBA. 

 

  • Who can apply through Square:


    • To determine if you are an eligible business type, you’ll need to visit SBA’s website (sba.gov/restaurants).

    • If you processed with Square in 2019 and 2020 (Table 1 or 2 in the RRF application), you can apply through Square’s dashboard or the SBA. If you used multiple POS providers during that period or had supplemental income e.g. from online ordering apps, you can still apply with Square. You’ll be able to add supplementary income information — but the SBA may require you to provide additional documentation before you e-sign your application.

    • If you began processing with Square in 2020 or 2021 (Table 3 in the RRF application), then you will need to apply through the SBA. You can get useful information from your Square account to include in your application — to learn how, please take a look at our Support Center.

 

  • Why you should or should not apply with Square:

     
    • If you apply through Square can save time completing and submitting your application with pre filled data from your Square account.

    • Submitting through Square can help you get your application in front of the SBA quickly — before the RRF funds run out.

    • Square will enable you to add supplemental revenue information in your application for either Table 1 or Table 2 applicant. However, if you are a Table 3 applicant, you will need to apply via SBA because Square will not let you upload supporting documentation for eligible expenses. 

 

  • How can you apply with Square:


    • If you are eligible to apply through Square, you’ll need to log in to your dashboard when the application window opens, using the owner’s login. From there, you’ll find a specific RRF module from where you can start your application.

    • Square will have pre-filled your application with the information we know about your business. That said, there is information we do not have access to. To complete your application as fast as possible we recommend to have the following information handy:
      • The date (day, month, and year) you began operations.
      • How many months you operate in every location. This is especially important if you operate a seasonal business. 
      • Any additional income you may have earned in 2019 and 2020 that was not processed through Square. Ideally you are tracking this income by location. If this information is not available feel free to distribute this across locations ensuring the total revenue by location (through Square and other sources)stays under $5M.
      • Your PPP loan information — especially if you did not process these loans with Square.

    • After submitting your award application through your Square Dashboard, you’ll need to eSign your application. Here’s how it works:
      • Open an email from Square with the title “Your RRF award application is not yet complete.” Follow the link in the email to visit the SBA portal.
      • If you see a page with the title “Third Party Signup,” you are in the right spot. Enter the text you see in the grey pixelated image in the appropriate field and click Complete Sign Up.
      • You’ll then receive an email from SBA with the title “SBA Restaurant Revitalization Fund - Password Reset E-mail.” Click the link included in the email to reset your password.
      • Once you complete your password reset, scroll to the bottom of the page and click Sign and Submit Application to sign your application via DocuSign.
      • The SBA may also require additional documentation for your application if you indicated revenue outside of Square. From the SBA portal, you will be able to upload supporting documentation to the Additional Info Needed section if required by the SBA.

 

  • How can you get help if you have more questions?


    • We will try to answer as many additional questions as possible here through the weekend.

    • Call the SBA call center hotline (844-279-8898): Applicants can call this number for multilingual application or program support. 

Reach out to your SBA District Office: Applicants can reach out to their local District Office for tailored regional SBA support.

 

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square

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Hi @EmsIceCreamThe form 4506-T will be integrated into the application process, there is no need to create and upload separately.

Nicola
SBA Guest Speaker
sba.gov/restaurants
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I started Square mid February of 2019.  How do I include my gross receipts for the first month and a half in the RRF fund if I go through Square?

 

 

 

 

 

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I started Square mid February of 2019. How do I include my gross receipts for the first month and a half in the RRF fund if I go through Square?

 

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Hi @chantyGreat question - if you began processing with Square in 2019, but used another processor prior to that, then you will be able to submit your application through Square and will need to upload supporting documentation from your previous processor on the SBA portal when you eSign.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Live Q&A today, where? Just on this thread?

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@Franz Yep! We'll be responding to all questions today directly on this thread from 1:30-2:30 PM PST /4:30 PM-5:30 EST.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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If we do this via Square, how will our delivery orders be included?  Currently we enter delivery orders in Square to print kitchen tickets but this is subtracted from our net sales amount (to reconcile payments) as discounts. Will we be reporting our net sales amount or the gross sales amount? 

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@chiyachai Square is using gross sales, not net sales in the grant calculation.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Hello!

1. Will the application be IDENTICAL to the one on the SBA site?

2. Does Square get "involved" in reporting data? Asking because not all of our sales are run thru Square. We also have website sales as well as wedding/event sales. 

3. What is the link to today's Square/SBA webinar and do we have to preregister?

4. Our restaurant is an ESOP, owned by 91 Employee Owners. Most are women or minorities, but if by chance SBA decides we don't qualify for "early consideration," we will "lose our place" in the line of restaurants that don't qualify for early consideration? (ie., will our application then be sent "to the end of the line"?

 

Thank you!

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Hi @cynthiagerdes, 4.) To qualify for the priority period, Applicants must certify that they are a small business concern at least 51 percent owned by one or more individuals who are women, veterans, or socially and economically disadvantaged and if the management and daily business operations of the applicant are controlled by one or more women, veterans, or socially and economically disadvantaged individual.You may apply at any time, but for the first 21 days the program is open, SBA will only fund applications where the Applicant has self-certified that it is an eligible member of the priority group. If you apply during the priority period and you are not an eligible member of the priority group, SBA will hold your application and process it after the priority period is over. 

Nicola
SBA Guest Speaker
sba.gov/restaurants
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Hey @cynthiagerdes,

1. The calculations in Square and the SBA application are the same. However, the Square application is streamlined and prefilled with information that is already in your Square account.

2. Square will prefill existing data that we have, and provide the option to enter in outside revenue for 2019 and 2020, which you will need to upload documentation in SBA to verify.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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JUST CALLED THE SBA BECAUSE THE BANK CAN'T PROVIDE ME WITH THE SBA LOAN NUMBER FOR MY SECOND PPP, WHICH IS REQUIRED ON THE RRF APPLICATION. SBA SAYS THE PPP LOAN NUMBER WILL AUTOFILL WHEN THE EIN IS ENTERED, BUT THAT'S ON THE SBA WEBSITE. WILL SBA PPP LOAN NUMBERS AUTOFILL ON THE SQUARE APP FOR RRF APPLICATIONS? IF NOT, DO I NEED TO REGISTER ON FRIDAY AT SBA SO I CAN USE THE SBA APPLICATION WEBSITE ON MONDAY?

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From what I've read here, first you will be on the Square site, and then you are migrated to the SBA site

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Hi @Franz, If your PPP loan was through Square Capital then the loan number will prefill. Otherwise it will need to be entered manually. If you choose to apply through the SBA then you will need to register with the SBA.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Hello Square Community,

 

Just wondering what the time frame parameters are.  We started with Square back in November 2020, does this qualify us?   We officially started our business 10/19 but was going at it part time as we did not have the resources to start in official capacity.

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Hi @FaithfulUnfortunately if you began processing with Square in 2020, we will not be able to support your business and recommend you register with and apply through the SBA.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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I had a question regarding how Square will calculate our gross receipts to use for this application. I know that through my POS, Square captures my credit card sales, but how can I show my sales through cash, check, and other third party providers like ubereats and doordash? Also, I have two locations I track separately through Square.

I just want to ensure that my total gross receipts are being captured when applying through Square as opposed through the SBA website where I use my business tax forms to qualify my receipts. Can you (Square) or SBA clarify this for me?

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Hi @BTMgourmetIf you both locations are under a single Square account, then you will be able to select which location you would like to include, or include all locations. In addition to the gross sales that we are prefilling, the Square form will provide the option for you to enter in additional revenue outside of Square. You will need to provide supplemental documentation for this through the SBA portal.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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For multiple locations, I have a question regarding the sales figures to use.  If you housed two locations under one EIN and tax return, but sold one location pre-pandemic (end of 2019), should the sold location's sales be excluded when determining 2020 pandemic revenue loss? 

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Hi @BlackDog1The sold location’s sales should not be included in 2019 nor 2020 gross receipts numbers.

Nicola
SBA Guest Speaker
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I use square for my POS, but I also have income from Door Dash and other delivery service.  If I apply thru Square, will I be able to put all of my other revenue on my application or just what Square currently has?  

 

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