Issue: Can't view activity on the app for Android

I'm having trouble with the app. Sometimes when doing a transaction it skips the issue receipt screen. So when I click the activity button to select resend receipt it won't open. It gives me an error message. The past few weeks I've had trouble with my chip reader not connecting. Which now that works but now I  cant resend receipts.

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UPDATE: Alright, your activity screen should be back! Can you let me know, if it's not @hairninja76

 

 

Hey, thanks for the heads up @hairninja76

 

We're starting to see a few reports of this (activity screen failing) and our engineering is investigating it now! 

 

I'll update my comment as I gather more information. Thanks for you patience!

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Solution

UPDATE: Alright, your activity screen should be back! Can you let me know, if it's not @hairninja76

 

 

Hey, thanks for the heads up @hairninja76

 

We're starting to see a few reports of this (activity screen failing) and our engineering is investigating it now! 

 

I'll update my comment as I gather more information. Thanks for you patience!

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 Yes it is working now. Thank you

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Alumni

Thanks for letting us know, @hairninja76. Glad to hear it! If anything else comes up, please don't hesitate to reach out. 🙂

️ Tom | he/him
Square Community Program Manager | Square, Inc.
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Yes thank you it is working now.

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