I'm getting notifications to the wrong phone number

In the location section, the phone number is correct, it is the work number. Yet every time I get a new appointment request, it comes to my personal phone, not the work number. How do I fix this?

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In square appointments, click staff. then select your name. is your personal number listed on there? If so, your going to recieve a notification on your cell phone for each appointment set under your name. 

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Solution

In square appointments, click staff. then select your name. is your personal number listed on there? If so, your going to recieve a notification on your cell phone for each appointment set under your name. 

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It's allowing me to update the phone number on locations but it's still sending the new appointment notification to my old number.. what do I need to do?

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Alumni

Hi there, @Mariiky 👋 Thanks for reaching out to us here on the Seller Community. 

 

I've gone ahead and merged your post into an existing thread of Sellers who were also looking for information regarding editing phone numbers for Appointment notifications. Take a look at this Best Answer from this same thread, it should get you where you need to be.

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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