I didn't get the first $1,000 free of fees

[George · Accepted solution]

First off, thanks for signing up with Square!

Can you explain this a bit more? If you signed up with a referral link or through a promotion, then your free processing should be automatically applied.

If you're not seeing the amount that should've been applied, since this is an account-specific issue (and this site is public), please write into our Support team and they'll look into the free processing for you: https://squareup.com/help/us/en/contact

[IP4U]

I didn't get free processing.  I signed up under my friend's referral.  Her business is Beautify Royale.  It said we would both get free processing, but I got charged for my transfer I just did. This is the link I signed up under.  My business is Inspired Pieces 4 U

Join Square and get $1,000 in free processing!

Process $1,000 without fees when you activate a Square account with my link: https://squareup.com/t/f_referrals/dt_android?route=i/CE2C4B6E1D

[Deb9]

Why didn't I get my free processing after I referred someone.  I choose free processing as my reward but I was charged for my latest transaction

[Colclesvc]

I was supposed to be getting the square rate of 0. I have used this square and have met all of the qualification.   Not sure why it hasbt changed 

[Dharma7094]

I signed up a month ago and I am suppose to get free transactions of a 1000.00 for 6 months. Yesterday it began charging the fee and I did not know to charge my customer. Who or how do I get this resolved? 

[ashc]

Hi @Dharma7094,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details. 

Also keep in mind if you used a link to sign up, that it only works for brand new users who have never had an account with us before.

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!