Hello Curt, thanks for your question. I just started using Square Loyalty in my retail store, and I have been very happy at how easily it is to integrate with the checkout process. Are you using the Square Register? If so, When a customer is finished with their transaction, and they have the option to select a printed/email/text receipt, the final screen after is a quick message saying they've earned points for their transaction. there's a button in the corner of the customer facing screen to Sign-up and claim their points. Many people read this before I even tell them about the program. And if they don't, I have a couple sentence statement I posted near the checkout to help deliver a quick intro. Most EVERYONE has signed up for the loyalty program, so I've been VERY happy. It has only been a few weeks, so I don't have a lot of customers coming back yet to claim their points but I have been satisfied with how easy and quick it's been to sign up new customers.
If you want to encourage people to Pre-sign up, you can give a link out through email or your website. Ive gotten a lot of signups by just announcing in my email newsletter. There is a web link (and an App) that lets customers signup from your website or Facebook page, and then check their points. And you could design a QR code on a biz card and drop in their bags or hand out. And once they signup with their phone number, they receive message that prompts them for their email in exchange for a bonus point.
Let me know if you have any other questions and I hope this helped you!
Kind regards,
Charlie
