How to add Loyalty coupon manually?

[toshiscafe]

How do I add Loyalty coupon ($5.00 coupon) to a customer manually?  It looks like the credit card transaction with her card didn't automatically add up the coupon to her account.  

I appreciate your answers!

Thank you!

[puka · Accepted solution]

Hey @toshiscafe - Thanks for reaching out! You can find the steps to manually adjust your customer's Loyalty status in our Support Center.

Hope that helps! If you're still having issues, just let us know and we can help you investigate further. 🤙🏼