How do you delete the "Custom Amount x" in the invoice that I send to clients?

The last few invoices I have created to send to clients have this annoying text:

 

"Custom Amount X" in the items field.  I think it's because I am unchecking the sales tax option in the customize field.

 

Does anyone know how to delect this text?

 

Here's a screen shot below:

large.png

 

this is the "custom amount x" item that is showing up in my invoices to clients.

 

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Hey @dana_p_bouton, nice catch! 👌🏻

 

I went to check on this and I see what you mean — thanks for the screenshot. If you add a custom amount and then de-select the tax for it, "Custom Amount ×" will show up as a line item in the invoice. If you manually refresh your browser page, it should go away. Nevertheless, I'll run this by the appropriate team for further review. Appreciate your patience while we look into this!

 

As a heads up, I went ahead and removed the personal information from the screenshot you provided. To maintain your privacy, please be careful to not share any personal email addresses or account-specific information in the online community.

 

Please let us know if anything else comes up. 🙂

️ Tom | he/him
Square Community Program Manager | Square, Inc.
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Thanks Tom!  I was careless and should have removed the customer information.  I appreciate your attention and you reply!

 

Sincerely,

 

Dana

 

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Circling back here with a quick update — I just touched base with our Engineering Team and they've resolved this issue. Thank you again for flagging this and let us know if you ever have any other questions! 🙂

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
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