Please help: I'm having to issue refunds for all online orders outside of my delivery area.

[Iamsamiam74]

How do I cancel a refund I accidentally requested?

[tquilty]

How do I stop an unauthotherized refund??

[Sean]

Hi @tquilty — So sorry to hear about the trouble! It looks like another seller had the same question, and received an answer. Check out the reply from Caty and let us know if that helps!

[Chatterbox423]

I put my phone in my pocket after taking an order. Once I pulled it out to take another order I relized I had refunded my transactions while in my pocket. Is there a way to reverse a refund so that I can get my money back? 

[Sean]

@Chatterbox423 - So sorry to hear about the hiccup! Please check out Caty's answer on this thread for more details on your options. 

[elzains]

I over charge customer and i refund all mony

[Sean]

Hi @elzains — Sorry to hear about the trouble! It looks like another seller had the same question, and received an answer. Check out the reply in this thread for the answer. 

[Emma]

Needing help as I am not sure if I already refunded an entire sale..I only meant to refund 10.00... now what?

[Sean]

Hi @Emma — So sorry to hear about the trouble! It looks like another seller had the same question, and received an answer. Check out this thread for more details. 

[Shell28]

Can you stop /cancel a refund ?? 

[Sean]

Hi @Shell28 — It looks like another seller had the same question, and received an answer. Check out this thread for more details. 

[ChipDe]

I accidentally refunded the wrong customer.  How do I get my money back?

[Sean]

Hi @ChipDe — It looks like another seller had the same question, and received an answer. Check out this thread for more details. 

[Bruno2017]

I refunded in error. How do I correct this? The customer is not 

present. 

Thanks!

[Chad]

Hey @Bruno2017, I went ahead and moved your post to this thread since it's a similar question. 

Once you select "issue refund" Square begins the process of returning the funds to the customer. Once the process has started, we won't be able to cancel it. I recomend reaching out to this customer to re-process the transaction. If they received an email receipt our Support Team will be able to reach out to them upon your behalf. 

Feel free to check out @Caty's answer on the first page of this thread! 

[zee]

 How do I cancel a refund that I started to process 

[VanKalkerFarms]

You can not cancel a refund.   you have to contact the customer to reprocess the payment.  

[Russell]

Hey there @zee - 

@VanKalkerFarms is correct - I went ahead and moved your post to this thread where other sellers have asked this question as well. Be sure to check out @Caty's answer on the first page of this thread. 

[dallasilash]

It was suppose to be how to refund training and not an actually refund. 

[HairByWil]

This reply created from merging an existing thread: "If I gave a refund mistakingly how can I cancel it from my square deposits" The author has been notified via email.

I got a deposit and I accidentally refunded it how can I stop the refund from going through

[Swag26]

This reply was created from merging an existing thread: Refund question

Is there a way to cancel refunds?  

[VanKalkerFarms]

There is not a way to cancel a refund. You would have to run the transaction again.