Hey All! I need some help. My phone freezes and turns off/on when i put the device in. Solutions?

[ShineBright]

What do i do?

[Tom]

Hey @ShineBright, sorry to hear about this; sounds really frustrating. 😐

These troubleshooting tips usually resolve issues like this right away. If, after trying those, the app keeps getting stuck, please contact our Support team directly and let them know. They'll help get this sorted out as soon as possible.