Has anyone had issues accepting Venmo Debit or Credit Cards?

My understanding is that the Venmo Debit card is a Master Card and their Credit card is Visa, so they should work like any card. However, I've had multiple store managers tell me that those cards specifically are constantly declined. Any reason for this?

935 Views
Message 1 of 2
Report
1 Solution
Square Champion

Solution

declining happens on the Card issuing bank side, Square doesn't decide.  It could be that company has more strict fraud checking on their cards.  I would suggest the customer try calling the card-issuing bank to see if there is a reason it was declined.

View Solution >

867 Views
Message 2 of 2
Report
1 REPLY 1
Square Champion

Solution

declining happens on the Card issuing bank side, Square doesn't decide.  It could be that company has more strict fraud checking on their cards.  I would suggest the customer try calling the card-issuing bank to see if there is a reason it was declined.

868 Views
Message 2 of 2
Report