Delete Marketing Coupon

I created a Coupon under Marketing but clicked the wrong item, so I tried creating a new one but I'm getting this error, "This code has been used before." How do I delete the previous code so I can create a new one and use the same code? 

 

I can't just use a different code since all marketing materials (like posters) have the code printed in it.

 

Please tell me there's a way to create that code again before February.

1,812 Views
Message 1 of 2
Report
1 REPLY 1
Square Champion

Hey @meros 

 

Hmmmm.... this could be a toughie. Usually codes are linked to specific marketing campaigns and can't be reused so people aren't scamming the system and you can track the code's usefulness.

 

I think your best bet is to give customer service a call. They may be able to redo the first marketing campaign so you can use the same code. Not sure if they can, though.

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
1,764 Views
Message 2 of 2
Report