Customers can't reload gift cards on their own but you can reload a Gift Card at any time from your point of sale!
Here are the instructions from our support center article to reload a Gift Card:
- Go to your in-app item library and tap Gift Cards.
- Tap the gift card item and select the amount to add to the gift card. If you set up your gift card item without a price, enter the amount.
- Swipe or enter the gift card number to activate it.
- If you swipe the gift card, the amount will automatically load. If you manually enter the gift card number, tap Load.
- To add additional items to the sale, tap the arrow to return to your item library or tap the keypad icon.
- Tap Charge to complete the sale.
