Can Square Automatically apply a restocking fee for returns?

[neptuneaquatics]

Can Square automatically apply a restocking fee for opened items returns?  Would be nice to be able to select to apply a fee for the return or not.

[isabelle]

Hey @neptuneaquatics-

Thanks for posting in the Seller Community.

I see how this would be useful, however this is not a feature we currently have available. I'll make sure to pass this feature request/suggestion onto the appropriate team, as perhaps other sellers would find this feature useful. 

Because our system currently lacks this feature, you'd have to charge them for the fee within a separate transaction. 

[veronicam77]

I have looked for this feature within the square app and I finally found my answer! I also would find this feature extremely useful, as it is one of the terms on our return policy. Hopefully it's incorporated onto the app in the near future.

As for now I have tried to apply it as a service fee, but I have not been successful with that either on our square register. Is this something that is only available for specific plans?

[JJ_]

Thank you for taking the time to share your interest in this feature @veronicam77 I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request. 

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).