I know that I can set my account to require a credit card on file when a customer books their appointment, but is there any way for me to book the appointment, and have the client enter their credit card number in to keep on file in case of late cancellation?
Basically, I have a 24 hour cancellation policy. I don't really plant to use the client booking function, so I'd rather book the appointment myself and send the customer a confirmation. But if there was a way to require the credit card be entered by the client before the appointment can be confirmed, that would obviously be ideal.
Hey there! Welcome to the Community, glad to have you here and thanks for the question.
Sounds like you what you'd like to do is Hold a Card for No Show Protection. I've linked it here for you so you can read about how to get it set up with your Square Appointments.
Hope that helps!
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