Can I change the way online orders print?

[1369Coffeehouse]

When online order tickets print, it would be extremely helpful to print the order name in large print at the top instead of "Square Online #######.). It would make it much easier for our customers to find their orders.  Is there any way to change that? @Square 

[JustinC · Accepted solution]

Hi @1369Coffeehouse - Our Product Team made some improvements to the appearance of order tickets. The customer name should appear bigger now. Like this:

Is your POS system up to date? 

[1369Coffeehouse]

Just updated but tickets are still

printing the old way.   Any advice?

[Joe]

Hi there, @1369Coffeehouse - stepping in for Justin on this one! Thanks for reaching out and letting us know. 

Would you mind walking through these troubleshooting steps? They will insure both your app, as well as your device itself, are both up to date.

We will keep an eye out for your response!

[1369Coffeehouse]

Perhaps not. I’ll check.