Item disappeared after customer purchased.

So I am selling a few things on my site one of which is “custom t shirts” I had my first sale yesterday and after the customer purchased the “custom t shirts” disappeared from my website. I can’t see them in my items on the site but when I look at the app they are there. I tried updating the stock in the app to see if they reappeared on the site, nothing. I really don’t want to have to upload all those pictures and options again. I thought when I set it up I had it with unlimited stock so I wouldn’t have to worry about this. Can someone please help me?

2,365 Views
Message 1 of 2
Report
1 REPLY 1
Alumni

Sorry to hear @Junebugdesigns. Sounds kind of buggy. Have you reached out to our CS Team yet so they can take a look at your Settings on the backend? They'll be able to file a ticket with our Square Online Product Team if need be. 

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
2,312 Views
Message 2 of 2
Report