Adding Additional Info for Dispute

[allierox]

How do I add additional supporting information to a customer dispute claim after I have submitted the first response?

[kellyj]

@allierox

It would be best to contact our Disputes team if you have additional information to provide. You can call them but contacting our Customer Success team and asking for the Dispute team. 

[Sworvey]

I have customers disputing a charge how is and in proof of purchase

[AshleyK]

Hey @Sworvey thanks for posting! If you cannot add additional information for your Dispute on your Square Dashboard, then you will need to follow Kelly's link above to contact our Customer Success team to send your information in. Thank you!