Unanswered Questions

We are a charitable organization. how can we create voluntary fee that can be added at checkout? We do not have a website but do use a QR code that is posted on...

5 - Supporter
0 Replies

After the update, all of our POS system items were check marked to be available on our website and google. Now we get to manually go through hundreds of items t...

8 - Enthusiast
Posted 2 weeks ago in Online Store
0 Replies

You can write the perfect headline, but it still won’t beat a packed room photo.We noticed that the biggest lift often comes from adding proof that the event is...

8 - Enthusiast
Posted 2 weeks ago in Community Corner
0 Replies

I am receiving an email when an online order is placed. But I do not receive an email when someone uses one of our options that uses "payment links". Is there a...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

We recently switched from Square stand to Square register. On our square stand, when a discount was applied to the order, we could on the screen the discount be...

6 - Contributor
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I have seen people have had this issue in the past but can't find a resolution even after many back and forths with Square. We use the 2nd Gen Square stand with...

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

Can someone please help me I am so frustrated with this. see below the pink launch20, I have deleted from discounts coupons etc, it doesn't appear on home page ...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

Hi, was reorganising menu items and categories etc., created a new tea category - the new tea items for it - created a menu group for it - and added it to my on...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

When you list a service in the Appointments app and you add additional VARIATIONS, you are not able to see which one was booked. This is really horrible! Our pr...

8 - Enthusiast
Posted 2 weeks ago in Feedback Discussions
0 Replies

Sometimes we see organizers try bundles, stacked add-ons, weird price endings, complex early-bird math etc. It feels strategic, but it often just confuses peopl...

8 - Enthusiast
Posted 2 weeks ago in Community Corner
0 Replies

The ProblemWe cannot identify or contact the original account owner.Only the owner can initiate an ownership transfer.Funds are currently sitting in the account...

5 - Supporter
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

Hello, I am assisting a new company with looking into software for their studio, as a current user we love Square, however has anyone used or set up their dance...

5 - Supporter
Posted 2 weeks ago in Event Discussions
0 Replies

Last year we had someone enter an extra 0 in their tip and a manager just refunded it from the order, messing up everything that week.I thought I learned the le...

8 - Enthusiast
Posted 2 weeks ago in Feedback Discussions
0 Replies

I am trying to set up a multibuy discount for a category on my website.The discount is a "2 for £x", ie when a customer adds two items from this category into t...

7 - Protege
Posted 2 weeks ago in Online Store
0 Replies

an update was loaded but now accessabilty is gone along with other setting

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I have been able to edit my Weebly website for a number of years and as far as I know nothing has changed. Today I get a warning that I am using features that a...

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

Early momentum starts weeks before tickets even open. We can clearly see this when two similar events launch at the same time, and one feels busy from day one, ...

8 - Enthusiast
Posted 2 weeks ago in Community Corner
0 Replies

Hi guys, I have a mC-Print 30 Receipt/Kitchen Printer with LAN/USB that I purchased last year in October.After every few transcation the printer gets stuck and ...

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

Hello!We are trying to set up a Facebook Shop to our online Square Store Site and have so many conflicting thoughts. Facebook is requiring to set up a URL code ...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

While the vast majority of our brick store POS sales are "in stock" items, we regularly make sales for items we need to bring in for a customer.The item does ex...

5 - Supporter
0 Replies