Unanswered Questions

Hello! We use square retail on an ipad and previously we had a category on the favorites tab you could hit and it would bring up a pop up with the items in that...

5 - Supporter
0 Replies

I want to set up multiple member group links that have available items to purchase on line through our website & direct mail campaign. Example: 1: Adult Greens ...

5 - Supporter
0 Replies

Anyone have issues with a payment coming out of clients account and showing complete and deposited on my end but did not get deposited into square account or my...

5 - Supporter
Posted a month ago in Payments Troubleshooting
0 Replies

It would be great to add this feature. I use Square to run every aspect of my barber business EXCEPT for Appointments because this feature is missing. Every pla...

5 - Supporter
Posted a month ago in Appointments & Bookings
0 Replies

My business is a food delivery business that does preorders only. Orders can be placed 1 month in advance, up to a cutoff time on the day of delivery. The busin...

5 - Supporter
0 Replies

I just hired a dual licensed provider who does: only facials on some days, only massages on other days, and some days does both. We have one facial suite, but c...

5 - Supporter
Posted a month ago in Appointments & Bookings
0 Replies

About 4 weeks ago, square changed how the Transactions are displayed in the dashboard (under Orders & Payments.Now, when clicking Transactions, the default disp...

5 - Supporter
Posted a month ago in Reports Setup & Management
0 Replies

We have had on multiple occasions double bookings but only showing on certain different devices. We have 2 locations and a large team so rely heavily on our app...

Square Champion
Posted 10-02-2026 in Appointments & Bookings
0 Replies

Square is constantly updating and screwing with the look of our menus causing a lot of frsutration with our servers. The latest is they've added text to the til...

8 - Enthusiast
0 Replies

I Have been using Square for a while on an Android 14 phone with no issues, I have just changed my phone to an Android 16, it still has all the functionality of...

5 - Supporter
Posted 10-01-2026 in Payments Troubleshooting
0 Replies

Squareにて電子マネー決済をご利用されている場合、iOS 27、iPadOS 27への更新はお控えください。認証機関より電子マネーの動作確認認定を得られ次第、改めてご案内いたします。 iOSバージョンの自動アップデートをオフにする iOSの自動アップデートの設定をオフにすると、自動でiOSがアップデートされること...

Square Community Moderator
0 Replies

Does a tip or help document exist regarding what passwords are allowed? IOW, acceptable letters and use of case, numbers, and punctuation characters.RE: I recen...

5 - Supporter
Posted 09-30-2026 in Online Store
0 Replies

Credit Card Surcharge is enabled and works on Square Invoices. It does not appear on in-person credit card transactions processed through my Square Reader. Mult...

5 - Supporter
Posted 09-30-2026 in Payments Troubleshooting
0 Replies

As of last week, our regular customers using Apple cash cards are getting a message after tapping their phone to our Square stand card reader that says "Please ...

7 - Protege
Posted 09-28-2026 in Payments Troubleshooting
0 Replies

Hello!So while trying to unravel my absolutely wonky COGs reports I discovered an issue with how Square handles items that you buy and sell by units. The short ...

8 - Enthusiast
Posted 09-28-2026 in Reports Setup & Management
0 Replies

when will the SquareGO app be available to android users. My android clients can definitely use it as a benefit to both them and myself

6 - Contributor
Posted 09-28-2026 in Customer Engagement
0 Replies

‘I want to use my own EFTPOS machine and just use Square to record and process?’ I’ve read a previous post where this has been discussed and can happen. My ques...

5 - Supporter
Posted 09-27-2026 in Reports Setup & Management
0 Replies

Currently on mobile when i click on my drop down menu button it takes me to a different page which has a button to open the drop down menu. I want to either be ...

5 - Supporter
Posted 09-27-2026 in Online Store
0 Replies

What is Square’s address?

5 - Supporter
Posted 09-27-2026 in Banking With Square
0 Replies

What is the mailing address to Square?

5 - Supporter
Posted 09-27-2026 in Banking With Square
0 Replies