Unanswered Questions

One-off events feel exciting, BUT recurring events build momentum.We see this when organizers run the same event format more than once. The second and third run...

8 - Enthusiast
Posted Tuesday in Community Corner
0 Replies

I am moving from QuickBooks Payroll Online to Square Payroll. I can't seem to get my prior payroll info to upload. I follow the prompts & nothing happens! Do I ...

5 - Supporter
Posted Tuesday in Staff & Payroll
0 Replies

I have set up multiple packages for my business (Australia, GST 10%) and as far as I can see the sales tax settings are set up correctly as per the instructions...

5 - Supporter
Posted Tuesday in Payments Troubleshooting
0 Replies

Tap to pay works. But every day I restart the app and it's greyed out. I have to uninstall the whole app and reinstall... Surely there has to be a fix rather th...

5 - Supporter
0 Replies

Over the past few weeks, in an effort to encourage more customers to pay by credit card instead of wire transfers or ACH, I’ve been creating individual payment ...

6 - Contributor
Posted Tuesday in Payments Troubleshooting
0 Replies

I made a mistake by changing some things on the wrong page of my website. I didn't publish the mistake, so the public view is still okay. But the edit page won'...

5 - Supporter
Posted Monday in Online Store
0 Replies

My square terminal is used in a coffee fund situation at work. The terminal is unmanned and only used by customers. We work off the honor system here soI have a...

5 - Supporter
0 Replies

Hello, just wanted to report a bug with split payments I had within the last two weeks.A customer split their payment for $81.50 and paid $41.50 in cash and $40...

6 - Contributor
Posted Monday in Feedback Discussions
0 Replies

Someone said to me, you have a tough job, restaurants are tough. And it reminded me that so many of you are out there everyday slinging hash.They expected an an...

Square Champion
Posted Monday in Food & Beverage
0 Replies

Hello,Is it possible to display a Product's SKU on an Invoice?I ask as I am working on an integration between Square and Bigin that is triggered by our new B2B ...

0 Replies

Square POS creates payment links including sales tax without a problem, but does not create a QR code. So I need to print a QR code payment link from the dashbo...

5 - Supporter
Posted Monday in Payments Troubleshooting
0 Replies

Hello,I just hooked up the Star Thermal Sticky paper printer and set it up. It works great but is there any setting to have it only print the Customer's name an...

5 - Supporter
0 Replies

I see some posts about this topic. I still don't see this option. Any updates on this?

5 - Supporter
Posted Sunday in Payments Troubleshooting
0 Replies

SummaryWhen converting an in-store cart to Shipment within Square for Retail, the system fails to calculate tax and throws a blocking error.EnvironmentApp: Squa...

Square Champion
0 Replies

I saw the other thread about this issue and it said to do a factory reset, which I did and it did not fix the issue. The display is powered on and takes payment...

5 - Supporter
0 Replies

So frustrated with square. Recently had invoice paid from a long time client who uses different cards according to location of service in country. They used the...

5 - Supporter
Posted Sunday in Payments Troubleshooting
0 Replies

I have a bakery that makes items to order with a notice period of a few days up to 2 weeks, depending on the item. Customers can schedule a collection date and ...

5 - Supporter
Posted Saturday in Online Store
0 Replies

I would like to collect water bottles because I have an idea for a project that can potentially help out individuals in natural disasters

5 - Supporter
Posted Saturday in Community Corner
0 Replies

Is it possible to create custom orders on the fly via the mobile POS system - example: selling at shows - in which the item being ordered can be noted, the pric...

0 Replies

I am having issues verifying my identity. I have tried by drivers license and medicare. Confirmed these match details on electrol roll. I updated my name over a...

5 - Supporter
Posted Saturday in Payments Troubleshooting
0 Replies