Can't Book - Calendar Dates Greyed Out, No Time Slots Showing (Square Appointments)

Hi everyone,

I'm having trouble with my Square booking calendar and I can't take bookings.

ISSUE:
For November 2026, the first 15 days (1st to 15th) are all greyed out / crossed out and can't be clicked.
Even when I click on a valid date like Nov 16 or Nov 2, no time slots appear below the calendar. It just says times are shown in GMT+11 but nothing loads.

I've already checked:
- Business Hours are set to OPEN
- Staff working hours are set, no time off
- My services have "Allow customers to book online" enabled
- Checked Booking Policy / lead time settings

My site: craftpoint.com.au
Screenshot attached.

Has anyone faced this before? Is it a lead time setting or a staff availability bug?

Thanks for any help!guiding-soul Services.jpg

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