Unanswered Questions

I need them to be able to choose shipping or pick up but it is only auto charging for shipping HELP

5 - Supporter
Posted yesterday in Square for Retail
0 Replies

All of a sudden the Messages tab under the More section is just....gone....in Square Mobile. I can access them on my Desktop, but not my iPhone. I have the most...

10 - Advocate
Posted yesterday in Troubleshooting
0 Replies

Hi! I have a square reader (2nd gen chip) -- that I've used 4 times. First time worked great and keeps going downhill. It'll say it's connected, sometimes even ...

5 - Supporter
Posted yesterday in Square Point of Sale
0 Replies

Im trying to use B9 app to help my employees get the advance loans using those apps but not many have “Square payroll” as an option. HELP US ! lol

5 - Supporter
Posted yesterday in Square Staff and Payroll
0 Replies

I realized after more than a month that one of my staff hadn’t paid booth rent and caught another one a week after missing it. They get notifications but I do n...

5 - Supporter
Posted yesterday in Square Invoices
0 Replies

Hello👋We’re working on improving Square’s reporting tools — especially when it comes to partial payments , fulfillment timing, revenue recognition and reconcil...

Square
Posted yesterday in Square Invoices
0 Replies

Hello. I am pricing out options for a Square integration with digital menu boards. Does anyone have any suggestions on who to use?

6 - Contributor
Posted yesterday in Square for Restaurants
0 Replies

I am a trustee of a small charity - and we have a Square account that we use for a tearoom and gift shop. As the original owner of the account has left the char...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

We are a coffee shop that uses the Square Register at two locations, just last week the customer name prompt stopped showing up. It sometimes shows up at one lo...

8 - Enthusiast
Posted yesterday in Troubleshooting
0 Replies

Anyone else have a traffic report issue? Our site has been showing 0 visitors for 4 days. I know that's wrong cause people have booked appointments and asked qu...

5 - Supporter
Posted Sunday in Troubleshooting
0 Replies

Hello!I am having trouble finding a way to edit the content in my Email & Text Alerts. I have these alerts turned on so that customers can receive emails and te...

5 - Supporter
Posted Sunday in Square Online
0 Replies

The past two nights we have had payments failed when splitting between gift certificates and then charging the remainder on a credit card. The card processes an...

5 - Supporter
Posted Sunday in Square for Restaurants
0 Replies

Last Thursday without any issues in the last two years, when my staff went to put in dinner orders, modifiers were automatically selected and added to the check...

5 - Supporter
Posted Sunday in Square for Restaurants
0 Replies

Appointments doesnt allow text modifiers for customers to type into. How do I get my custom cake orders to type in the message they want on their cake? I cannot...

5 - Supporter
Posted Sunday in Square Appointments
0 Replies

We used to be able to automatically print In Person Tickets for future/scheduled Orders only. Now when the setting is turned on, it is printing order tickets fo...

5 - Supporter
Posted Thursday in Square for Retail
0 Replies

For years, we have had the ability to change not only font size and style, but also font color within a Text block in Square Marketing when creating an email ca...

Square Champion
Posted Thursday in Square Marketing
0 Replies

Is there anyway to see the resources/rooms booked on the calendar for appointments, or in a printed calendar/schedule for the day or week? I can't see any way t...

6 - Contributor
Posted 12-01-2024 in Square Appointments
0 Replies

Is it possible to have an RSS Feed generate new News pages?I tried adding an RSS feed section to my site and none of the images will display and it doesn't look...

7 - Protege
Posted 11-26-2024 in Square Online
0 Replies

I like to use Square Online store to sell my products as a preorder. The day before I would go to Online > Orders > an individually enter every transaction to s...

7 - Protege
Posted 11-25-2024 in Square Online
0 Replies

I just sent a marketing campaign and the sender name was misspelled. It is also misspelled in the footer of the campaign. Neither of these showed up in the prev...

5 - Supporter
Posted 11-24-2024 in Troubleshooting
0 Replies