Unanswered Questions

2025年5月に、店舗を移転してサポートからpaypay決済画面に表示される店舗名の変更をお願いしました。何度も電話をして、メールのやり取りをして、『15営業日以内に変更します』との回答を3回くらい繰り返し、いまだに変更されていません。店舗名を変更されたことのある方、いらっしゃいますか?paypayの店舗名は変更されま...

5 - Supporter
0 Replies

I am having trouble with love sales report on square register. It shows the days sales to that moment normally but on Mondays it shows Sunday as well.so for exa...

5 - Supporter
Posted 5 hours ago in Reports Setup & Management
0 Replies

Hi everyone,I wanted to get input from other Square users on how to simplify capturing tasks, notes, and follow-ups during the workday.For many small businesses...

5 - Supporter
Posted 6 hours ago in Community Corner
0 Replies

Can you remove the floating add to cart button on the mobile version of the site?I've seen messages about it since 2022 and promise it was being addressed, but ...

5 - Supporter
Posted yesterday in Payments Troubleshooting
0 Replies

I would like to ask about an SCA (Strong Customer Authentication) behavior observed during testing.Test scenario:Card type: VisaIssuing bank: VPBankCountry: Vie...

5 - Supporter
Posted yesterday in Payments Troubleshooting
0 Replies

We recently launched Local Delivery on our Square Online website. I'd like to be able to view sales reports, sorted or filtered by fulfillment method (for us: P...

Square Champion
Posted yesterday in Reports Setup & Management
0 Replies

I have spent more than 2 hours trying to create a simple invoice but am encountering repeated issues. The most challenging is finding an item in inventory to ad...

5 - Supporter
Posted yesterday in Online Store
0 Replies

Customer says they deleted all email day they purchased gift card, and no longer has access to that email. How can they retrieve that gift card?

5 - Supporter
Posted yesterday in Community Corner
0 Replies

I finally had time to look at the new Square Plus Subscription plan for $49.00 that had rolled out in October and decided to make the switch but when I click th...

8 - Enthusiast
Posted yesterday in Customer Engagement
0 Replies

Good morning,I had this issue a while ago but seemed to fix itself. Now when I try and transfer funds to my bank account on Android phone app it says transfer c...

5 - Supporter
Posted yesterday in Payments Troubleshooting
0 Replies

I accidentally made wrong payment amount on my Amex credit card (square) account. How do I cancel that?

5 - Supporter
Posted Saturday in Payments Troubleshooting
0 Replies

Hi I want to divide the first page when people click to book into categorizes. For Example golf simulator Hire and Golf coaching, as there are 10 options under ...

5 - Supporter
Posted Saturday in Appointments & Bookings
0 Replies

Is anyone having issues with reporting showing no data since 24 December?

5 - Supporter
Posted Saturday in Reports Setup & Management
0 Replies

I have tried various combinations of Discounts, Subscriptions, and Coupons... none seem to work as expected. I think Square is buggy... Something is not right w...

5 - Supporter
Posted Saturday in Online Store
0 Replies

「この住所はご利用になれません。他の住所を選択してください。」タイトルのように表示され、先に進まないため、決済できません。以前にもこの問題が起こり、解消しました。現在は商品によりこの問題が発生しています。数日待ちましたが変わりません。設定も問題ありません。解決をお願いします。

5 - Supporter
Posted Saturday in Community Corner
0 Replies

Hi everyone!I have created a dog treats box, where clients can purchase a mixed ox of dog treats and in the checkout under the message to seller, can tell me wh...

6 - Contributor
0 Replies

Today an employee said he sent me a message when he punched out. My response, "Huh?" He said that he and other team members leave me a message when they forget ...

8 - Enthusiast
Posted Friday in Staff & Payroll
0 Replies

What model feels the most sustainable right now?Booth rentalMobile / in-home servicesRetail + product educationDigital content / UGC / affiliatesHybrid of every...

Square Champion
Posted Friday in Beauty & Wellness
0 Replies

Hi there,We want to feature the most recent Stories (blog posts) on other pages of our website as excerpts. Currently, the only way to showcase blog posts on ot...

8 - Enthusiast
Posted Friday in Online Store
0 Replies

Is there anyway for a client who is booking online to select a time and then add another? NOT add another appointment type to that first date but to do (for exa...

5 - Supporter
Posted Tuesday in Community Corner
0 Replies