My terminal recently, on its own, decided to complete a factory reset on its own. When I got it back online, the card insert was seemingly jammed - it looks like the touch points/reader are engaged, leaving no room to insert a card.
I do not see any other obstructions inside the unit.
I performed an intentional reset, thinking it may help, but it didn't help the situation.
the tap option is unaffected, so I can mainly use this still, would love any other ideas.
