Unanswered Questions

Hello, For the last few days we keep getting the message 'Payment Failed' on cash transactions. I chatted with square and everything looked to be functioning on...

7 - Protege
Posted 04-16-2026 in Payments Troubleshooting
0 Replies

Has anyone had difficult with real time shipping not showing??? It just keeps showing the fallback rate.

Square Champion
Posted 04-16-2026 in Online Store
0 Replies

Hello Square Support Team,Hope you’re doing well.We are assisting a client who is based in India but has a registered business entity in the United States with ...

5 - Supporter
Posted 04-16-2026 in Banking With Square
0 Replies

Is anyone else’s instant transfers not going through? Square keeps saying that an instant transfer can’t be made from square to my debit card. It worked fine tw...

7 - Protege
Posted 04-15-2026 in Payments Troubleshooting
0 Replies

We have been having an issue when trying to check out / take payment for a customer through the appointment screen. It is happening randomly throughout multiple...

5 - Supporter
Posted 04-15-2026 in Appointments & Bookings
0 Replies

I can't access any of the time tracking or scheduling even though I have team members listed. How do schedule shifts if I can't even load the page? It takes me ...

5 - Supporter
Posted 04-15-2026 in Staff & Payroll
0 Replies

The current payment schedule only allows for 12. Please add this feature. 24 months is a very common payment plan.

8 - Enthusiast
Posted 04-15-2026 in Payments Troubleshooting
0 Replies

Is any one having a problem with their real time shipping not calculating and it just going to the fallback rate?????

Square Champion
Posted 04-15-2026 in Feedback Discussions
0 Replies

I wanted to just make a bug report, but it appears there's no formal way to do that for some reason. On both the Invoices and POS mobile apps on iOS, Whenever I...

5 - Supporter
Posted 04-14-2026 in Feedback Discussions
0 Replies

I've added a new Featured Category to our Square website, but when I click on the category, and then click on Edit Category Details to add a photo, it takes me ...

8 - Enthusiast
Posted 04-14-2026 in Online Store
0 Replies

The only way the modifier screen automatically appears is if the setting "Require a Selection" is enabled. However when this is enabled the min and max modifier...

8 - Enthusiast
Posted 04-14-2026 in Feedback Discussions
0 Replies

Hi everyone — quick question for anyone using Square physical gift cards (especially with eCard Systems or a school / nonprofit setup):Is there a reason physica...

5 - Supporter
Posted 04-14-2026 in Payments Troubleshooting
0 Replies

Has anyone experienced a change in formatting when trying to print schedules? They used to format perfectly to the entire width of the page (in landscape), but ...

6 - Contributor
Posted 04-14-2026 in Reports Setup & Management
0 Replies

Has anyone had trouble scanning deli labels into square? We use deli-label to weigh and print off upc labels. This week square is now asking us to re-weigh and ...

5 - Supporter
Posted 04-13-2026 in Hardware Setup & Troubleshooting
0 Replies

I ask team members to upload certain documents to their Team member profile (under Team/Team member). They tell me they've done so and I cannot see any of the n...

5 - Supporter
Posted 04-13-2026 in Feedback Discussions
0 Replies

Hi,I’m a developer who has implemented Square Web Payments into the payment portion of our software. The integration has been working well for quite some time. ...

5 - Supporter
Posted 04-13-2026 in Payments Troubleshooting
0 Replies

Hi everyone,I have been adding alt text to all my images through the backend, but when I check the live site, every image is displaying alt="altText" instead of...

5 - Supporter
Posted 04-12-2026 in Online Store
0 Replies

Anyone out here having a hard time loading images to their dashboard? Having the issue with existing products as well as new ones. I have the correct file forma...

Square Champion
0 Replies

Hi,Wonder if someone with subscription can have a look at our website just to see we have this setup correct. We are a grassroots football club and I have been ...

5 - Supporter
Posted 04-09-2026 in Online Store
0 Replies

We're building a coin redemption integration using the Square Gift Card API. Our flow is entirely programmatic — not a consumer-facing gift card product:Consume...

0 Replies