Unanswered Questions

So frustrated with square. Recently had invoice paid from a long time client who uses different cards according to location of service in country. They used the...

5 - Supporter
Posted 04-26-2026 in Payments Troubleshooting
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I have a bakery that makes items to order with a notice period of a few days up to 2 weeks, depending on the item. Customers can schedule a collection date and ...

5 - Supporter
Posted 04-25-2026 in Online Store
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Is it possible to create custom orders on the fly via the mobile POS system - example: selling at shows - in which the item being ordered can be noted, the pric...

5 - Supporter
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I am having issues verifying my identity. I have tried by drivers license and medicare. Confirmed these match details on electrol roll. I updated my name over a...

5 - Supporter
Posted 04-25-2026 in Payments Troubleshooting
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I don’t know what happened because I didn’t change anything in my setup. But now, when I open and print an order ticket, I also get a pop-up notification on my ...

5 - Supporter
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My first sale was as offline process payment but after I contacted to online the payment doesn’t show on the banking section. I can I see the transaction proces...

5 - Supporter
Posted 04-25-2026 in Payments Troubleshooting
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I deleted variations from items but the deleted variations are still on the website and also the variation prices are still on the thumbnail for the item in the...

5 - Supporter
Posted 04-25-2026 in Online Store
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Hello community,I hope you are all having a blesses day.I'd like (and need) an update that allows me to enforce a minimum order quantity for shipping my product...

5 - Supporter
Posted 04-25-2026 in Feedback Discussions
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We are a small cafe. We have just moved across from a different POS. Our process for ordering has been to order and pay up at the counter, and the customer to g...

5 - Supporter
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I ran a charge on the square app on my phone. The phone signal was poor, and my battery charge was quite low but it appeared to go through. Now the charge is mi...

7 - Protege
Posted 04-24-2026 in Payments Troubleshooting
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How do I charge a different price for the same item based upon the menu while also tracking inventory for that item? For example we have a separate menu for ban...

5 - Supporter
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A colleague of ours had recently notified us of a business facing fines due improper implementation of Proposition 65 Warning labels.To my understanding busines...

8 - Enthusiast
Posted 04-24-2026 in Online Store
0 Replies

My customer display won't take payments. It thinks it has a card inserted but it does not. Even if you insert card it still won't take the payment? Any ideas?

5 - Supporter
Posted 04-24-2026 in Hardware Setup & Troubleshooting
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Our church has retreats that has a simple setup that uses a square card reader for contactless and chip when used for in person registration and QR codes when r...

5 - Supporter
Posted 04-24-2026 in Payments Troubleshooting
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Hi everyone,I’m trying to create service packages in Square that include different quantities of different services within the same package (for example: 1x Col...

5 - Supporter
Posted 04-23-2026 in Appointments & Bookings
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I'm struggling to find my recently added items. Ideally, I'd be able to sort the items list by date added and then export by date range. I need this in order to...

JKO
8 - Enthusiast
Posted 04-23-2026 in Online Store
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Hi Square Support team,We’re implementing subscriptions using the Square API and need guidance on the correct way to handle failed payments.Current flow:A subsc...

5 - Supporter
Posted 04-23-2026 in Payments Troubleshooting
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Hi,I am running into a frustrating issue with the site. I sell one-off collector's items so pretty much everything I have is an inventory of 1. I have tried fol...

5 - Supporter
Posted 04-22-2026 in Online Store
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I read that I can send a code to allow an employee to use my square space on her phone but I cannot find it on the app. I was forced to join this just to get wh...

5 - Supporter
Posted 04-22-2026 in Hardware Setup & Troubleshooting
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Hi,How do I get the item library to load on web browser, 10th gen ipad.The page gets stuck in a loop of "loading"Have updated IOS and app. Need help with browse...

5 - Supporter
Posted 04-22-2026 in Hardware Setup & Troubleshooting
0 Replies